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operations hub

Operations Hub™

Operations Software

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  • Operations software that lets you easily sync, clean, and curate customer data, and automate business processes. Your entire team will stay aligned with a clean, connected source of truth for customer data, and your business will be empowered to adapt to the ever-changing needs of your customers.

  • Free and premium plans that grow with you. Editions starting at:
    - $0/month (Free)
    - $45/month (Starter)
    - $720/month (Professional)
    - $2,000/month (Enterprise)

  • Includes programmable automation, data sync, data curation, and data quality tools — all powered by HubSpot’s CRM platform. Your business will have one unified view of every customer interaction, and be empowered to deliver friction-free customer experiences.

Operations Hub's data sync powers dozens of integrations, including:

Microsoft365
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Intercom
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Mailchimp
  1. To grow better, you need to run better.

    As companies scale, systems break. Every team builds their own process, data gets siloed, and efficiency tanks. To grow better, operations teams need the tools that make them central to growth not an afterthought.

    Whether you’re part of a central RevOps team or run Ops for a single department, Operations Hub gives you a unified toolset that connects apps, cleans and curates customer data, and automates business processes under one central CRM platform. The result? An efficient, aligned, and adaptable business that delivers a friction-free customer experience.

The Tools You Need to Run (and Grow) Better

  • Sync & Clean Customer Data
  • Automate Every Process
  • Curate Data for Reporting

Sync & Clean Customer Data

Make it easier than ever for your systems to work together.

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Popular Features:
Data Sync
Keep your apps and data in sync in an easy, no-code package. Get bidirectional sync, custom field mappings, filtering, and historical syncing so all your teams stay aligned.
Data Quality Automation
Eliminate time-consuming data cleanup. Automatically fix date properties, format names, and more with new out-of-the-box automations.
Custom Properties
Enjoy the flexibility to store and customize all your data in HubSpot. Slice and dice custom property data into reports, and build dashboards to share insights with your team.

Automate Every Process

Adapt your business processes to reduce customer friction.

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Popular Features:
Programmable Automation
Keep your team efficient and customers happy. Code custom automation actions for every business process—lead rotation, territory management, renewals, and more.
Workflow Extensions
Trigger actions in third-party systems—a Slack message, a Zoom invite, an Asana task, and dozens more—from your HubSpot workflows.
Team Management and Permissions
Keep your team organized and efficient by ensuring every user has access to the right assets. Quickly view and manage agent permissions, status, and availability across your team.

Curate Data for Reporting

Enable fast, easy, and consistent reporting for your whole company.

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Popular Features:
Datasets
Curate your HubSpot data into approachable collections to save your ops team time, and enable fast, easy, consistent reporting.
Snowflake Data Share
Connect all your HubSpot data into your Snowflake instance quickly and securely, so you can curate and report on your data in your business intelligence tool of choice. Regional restrictions apply.
Custom Report Builder
Create compelling visualizations of all your CRM data—contacts, companies, deals, behavioral events, marketing campaigns, and more—in one place.

Have questions? Give us a call and we'll walk you through it.

+1 877-587-6844

Operations Software That Scales With You

Start with free tools and upgrade as you grow, or hit the ground running with one of our premium editions.

Frequently Asked Questions

  • You’ll find more than 600 custom integrations in our App Marketplace. But Operations Hub integrations are powered by a brand new data sync engine, an evolution of the industry-leading PieSync technology that HubSpot acquired in 2019. Data sync stands out versus other integration solutions because it's built by HubSpot, and it provides a real-time, two-way sync of your data, keeping databases in continuous sync over time. It's the perfect solution to ensure that your databases mirror each other across all of your tools, as it syncs historical data (data that already existed in your database before the sync is activated) as well as newly created data. This sync also allows users to create personalized filters and field mappings, ensuring a unique degree of customization and control over the sync.

  • When data sync launched in early 2021, it powered 20 new HubSpot-built integrations. Today, that number stands at 61 and counting, including some of our most-requested integrations: Microsoft Dynamics, Zendesk, Mailchimp, and more.

  • Of course! We can help you get up and running quickly with technical consulting, or you can find help through one of our solutions partners. Your whole team of free or paid users will also have access to our active community forums, training lessons from HubSpot Academy, and a comprehensive knowledge base of user guides and help documents.

  • No. With automation and contextual guidance built right in, you can start scaling your operations in minutes. If you're looking for even more customization, and code is your thing, Operations Hub's automation is as flexible as your imagination. A developer can build custom workflow actions for business processes using JavaScript, so you can adapt to your customers' needs as you scale.

  • HubSpot’s award-winning customer support team is here to help with all your technical questions. Operations Hub Starter customers have access to chat and email support, and customers using our Professional and Enterprise editions also have access to 24/7 phone support.

  • They sure are! HubSpot’s free CRM and operations tools are not a free trial, so there is no credit card required to start using them. And as your business grows, our software grows with you. You can easily upgrade to any of our premium editions across HubSpot’s CRM platform. Learn more about HubSpot’s free CRM and operations tools

  • Operations Hub has two unique automation features: programmable automation and data quality automation. With programmable automation, write JavaScript directly in HubSpot workflows to automate even the most advanced business processes. And with data quality automation, clean up your data — capitalize names, fix date properties, and more — to align your company and better personalize your customer experience.

  • Absolutely. HubSpot offers a fully supported, native Salesforce integration that’s easy to set up and use — and available to Operations Hub Professional customers. With Operations Hub, we’ve introduced HubSpot-built integrations with several other leading CRMs, including Microsoft Dynamics. Don’t see a HubSpot-built integration with your CRM? We offer many other CRM integrations through the HubSpot App Marketplace.

  • Operations Hub, Service Hub, Marketing Hub, Sales Hub, and CMS Hub are each part of HubSpot’s complete CRM platform to help you grow better. When you use two or more hubs together, your data is automatically connected on the platform, enabling you to easily (and powerfully) track your entire customer journey from first website visit, to closed deal, to happy customer.

  • While Operations Hub stands out for its power and flexibility, users also benefit from its integration with the rest of HubSpot’s complete CRM platform. Because Operations Hub includes HubSpot’s CRM functionality and seamlessly integrates with Marketing Hub, Sales Hub, Service Hub, and CMS Hub, your entire team can unite around one centralized view of customer data that turns operations into a strategic arm of your business.

  • As companies grow and scale, teams invest in their own software and systems, and data is siloed. This causes a lack of insight, inefficiency, and fractured customer experience as each department tries to solve their own operations problems independently. Instead of building tech debt and decentralized operations teams across marketing, sales, and customer service, invest in a centralized approach to operations with a centralized toolset. With Operations Hub, you have the tools you need to connect all your apps, sync and clean your customer data, and automate business processes, turning operations into a strategic arm of your business--not a reactive one.