HubSpot AEO
HubSpot AEO is the AI search tool that tracks how answer engines characterize your brand across the prompts your buyers are actually asking. Monitor your visibility week over week, see where competitors are pulling ahead, and get a prioritized plan for closing the gap.
AI search optimization is the practice of improving how often and how accurately your brand appears in answer engines like ChatGPT, Perplexity, and Gemini. AI search now processes billions of queries daily, and most buyers use answer engines to research solutions before visiting a website. When prospects search for your products or services, they increasingly receive synthesized answers without clicking through to any source — meaning your brand either appears in that answer or it doesn't.
Unlike traditional SEO, which focuses on rankings and traffic, AI search optimization centers on how answer engines understand, synthesize, and present your brand when buyers ask questions in your category. HubSpot AEO gives you continuous visibility into exactly that — tracking how your brand appears across the specific prompts your buyers are asking, surfacing where competitors are pulling ahead, and connecting the insight directly to action.
With HubSpot's AEO, we drove 8,000 new visitors and 12 new account conversions in just weeks — a 10% increase year over year.
Emily Davidson
Director of Marketing
With HubSpot's AEO embedded in our system, we have the insights to move with confidence in an AI-first landscape.
Donelle Lockhart
CRM and Content Manager
HubSpot's AEO changed how we grow. We're #1 in our category at 68.3% and the partners who find us through AI arrive ready to close.
Elliot Braund
VP Revenue Operations
HubSpot's AEO gives us a clear view of our performance and the data to guide our optimization strategy.
Frank Acosta
Assistant Vice President, Digital Marketing Manager

When a buyer asks ChatGPT which tool to use, which vendor to consider, or which solution fits their needs, your brand either appears in that answer or it doesn't. And unlike traditional search, there's no ranking page to scroll; the answer engine synthesizes a response and the buyer moves on.
Brands with strong AI search visibility are consistently referenced in category conversations before buyers enter any sales funnel. Brands that aren't visible are being excluded from consideration sets they never knew existed. HubSpot AEO gives you a continuous view of which side of that equation your brand is on and what to do about it.

HubSpot AEO monitors your brand's presence in AI-generated answers across ChatGPT, Perplexity, and Gemini — the three primary answer engines reshaping how buyers research solutions. It tracks two core metrics week over week:
Brand visibility measures how often your brand appears in AI-generated answers to the prompts you're tracking — expressed as a percentage. If your brand appears in 7 out of 10 tracked prompt responses, your Brand Visibility is 70%.
Sentiment measures how your brand is described when it does appear – on a scale from -100% to +100%, indicating whether answer engines are characterizing you positively or negatively.
Both these metrics update continuously as your prompts run across all three engines, so you always have a current picture of where your brand stands.
From setup to your first visibility score in under five minutes – no AEO expertise required.
Set up your brand domain and enter the prompts your buyers are most likely asking answer engines. For example: "What's the best CRM for a growing sales team?" or "Which marketing automation tools work best for B2B?" If you're on Marketing Hub Pro or Enterprise, HubSpot AEO automatically suggests a starting set of prompts based on your CRM data (tuned to your specific industries, customer segments, and competitors).
HubSpot AEO runs each tracked prompt daily against ChatGPT, Perplexity, and Gemini simultaneously, capturing each answer engine's response, brand mentions, sentiment, and citation sources. You don't need to configure anything or run queries manually; the cross-platform analysis happens continuously every day.
Your dashboard populates with your Brand Visibility score, Share of Voice, and Sentiment score — all tracked week over week and broken out by engine and by prompt. You can see not just your overall AI search presence, but exactly which questions your brand is winning and losing.
The Recommendations feature turns your visibility and citation data into a specific, prioritized action list: what to create, which platforms to build presence on, and which content gaps to close first.
Your competitors are building AI search visibility right now. The brands that establish prominent positioning in answer engine responses today will be significantly harder to displace later — the same way early SEO investment compounded over years. HubSpot's own marketing team used the same AEO methodology behind this product to achieve a 1,850% increase in qualified leads. The playbook is proven. See your score and start closing the gaps.
AI search engines like ChatGPT, Perplexity, and Gemini generate synthesized answers to user queries rather than returning a list of links. They draw on training data from across the web to characterize brands, compare options, and make recommendations — often without users clicking through to any website. Your brand's representation in those responses is shaped by what answer engines have learned about you through their training data, not by your current search rankings.
AEO stands for Answer Engine Optimization, the practice of improving how often and how accurately your brand appears in AI-generated answers on answer engines like ChatGPT, Perplexity, and Gemini. Just as SEO helped marketers get found on Google, AEO helps marketers get found in the answer engine responses where more buyers now conduct their research. HubSpot AEO tracks your brand's visibility across those answers and delivers a prioritized plan for improving it.
SEO and AEO are complementary disciplines, not competing ones. SEO helps you rank in traditional search results. AEO helps you appear in answers on answer engines like ChatGPT, Perplexity, and Gemini. The playbook is different: improving your AI search visibility means building a broader presence across the sources answer engines trust, not just optimizing your own pages.
AI search monitoring tracks how answer engines represent your brand in their responses over time, flagging shifts in visibility, sentiment, competitive positioning, and citation patterns as answer engines update. HubSpot AEO is built for continuous monitoring: it runs your tracked prompts daily across ChatGPT, Perplexity, and Gemini, tracks your brand visibility score and share of voice week over week, and alerts you to significant changes so you can correlate shifts with your content and coverage efforts.
HubSpot AEO tracks multiple core metrics continuously: brand visibility (what percentage of your tracked prompts return a response mentioning your brand), sentiment (how positively or negatively your brand is described on a -100% to +100% scale), share of voice (your brand mentions as a percentage of total brand mentions across all tracked prompts), and citation analysis (which domains, content types, and source categories are driving answer engine responses in your category). All metrics are tracked daily across ChatGPT, Perplexity, and Gemini and reported as weekly trends.
Traditional SEO tools measure keyword rankings, backlinks, and website traffic. HubSpot AEO measures how answer engines represent your brand in AI-generated responses — the tone they use, how prominently they position you in category conversations, which sources are shaping those characterizations, and how your visibility compares to competitors across the specific prompts your buyers are asking. These are signals that conventional SEO tools don't capture, and they're increasingly the signals that determine whether your brand makes a buyer's shortlist.
Add competitors during HubSpot AEO setup and their brand visibility and share of voice are tracked in the same dashboard as yours (across the same prompts, the same engines, and the same time period). You can see how a competitor's AI search visibility shifts week over week relative to yours, which prompts they're winning that you're not, and which citation sources are driving their visibility.
Yes. You can track a limited amount of prompts on ChatGPT for 28 days at no cost – with no commitment required. When you're ready to upgrade, the paid plan is $50/month and unlocks many more prompts tracked daily across ChatGPT, Perplexity, and Gemini.