Clara Shih, HubSpot Board of Directors

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The HubSpot Advisory Board provides strategic guidance and honest feedback, identifies areas of improvement, and works on projects that further HubSpot’s mission to build an inclusive company that helps customers grow better. They’re a curated group of influencers and business leaders selected based on the core principles and values of HubSpot’s culture. We’d love for you to get to know them.

Clara Shih has served as a member of our board since November 2025. Ms. Shih has served as head of the Business AI Group at Meta since October 2024, where she leads the development and monetization of Meta's business AI portfolio. From 2020 to 2024, Ms. Shih held senior leadership roles at Salesforce, including serving as CEO of Salesforce AI and CEO of Service Cloud. From 2009 to 2020, Ms. Shih was founder, chairman, and CEO of Hearsay Systems (now part of NASDAQ:YEXT), a global SaaS technology firm. Ms. Shih served on the board of directors of Starbucks from 2011 to 2023. Since 2013, she has served as an advisor and investor in several AI and enterprise startups. Ms. Shih holds BS and MS degrees in computer science from Stanford University, as well as an MS from Oxford University, where she studied as a Marshall Scholar.