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[Free HubSpot CRM](https://www.hubspot.com/products/crm) [Overview of all products](https://www.hubspot.com/products/get-started) - ### Marketing Hub Marketing automation software [Free and premium plans](https://www.hubspot.com/products/marketing) - ### Sales Hub Sales software [Free and premium plans](https://www.hubspot.com/products/sales) - ### Service Hub Customer service software [Free and premium plans](https://www.hubspot.com/products/service) - ### Content Hub Content marketing software [Free and premium plans](https://www.hubspot.com/products/content) - ### Data Hub Data management software [Free and premium plans](https://www.hubspot.com/products/data) - ### Revenue Hub CPQ, billing, and payments software [Free and premium plans](https://www.hubspot.com/products/revenue) - ### Smart CRM AI-powered, flexible CRM software [Learn more](https://www.hubspot.com/products/crm/ai-crm) - ### Agent Hub Your central home for building and managing AI agents across the platform [Learn more](https://www.hubspot.com/products/artificial-intelligence) - ### Small Business Bundle The Starter edition of each product, built for startups and small businesses [Learn more](https://www.hubspot.com/products/crm/starter) - ### AEO (Beta) Answer engine optimization tools that track and improve your brand's visibility in AI results [Learn more](https://www.hubspot.com/products/aeo) - ### HubSpot Marketplace Connect your favorite apps to HubSpot [See all integrations](https://ecosystem.hubspot.com/marketplace/apps) - Solutions Solutions - By Use Case - By Team Size - Why HubSpot? - ## Marketing - ### [Generate leads](https://www.hubspot.com/use-case/generate-leads) Convert visitors into contacts for your database. - ### [Automate marketing](https://www.hubspot.com/use-case/automate-marketing) Create campaigns with automation and AI. - ## Sales - ### [Build pipeline](https://www.hubspot.com/use-case/build-sales-pipeline) Generate a pipeline of high-quality prospects. - ### [Close deals](https://www.hubspot.com/use-case/close-more-deals) Streamline your process and close more deals faster. - ## Customer Service - ### [Scale support](https://www.hubspot.com/use-case/scale-customer-service-support) Support customers at scale with AI and a help desk. - ### [Drive retention](https://www.hubspot.com/use-case/drive-customer-satisfaction) Identify opportunities to improve customer health. - ## Content - ### [Create content](https://www.hubspot.com/use-case/create-content-for-customer-journey) Easily craft content for your audience, with help from AI. - ### [Manage content](https://www.hubspot.com/use-case/manage-content) Organize, update, and distribute content in one place. - ## Startups & Small Businesses - ### [Find and reach customers](https://www.hubspot.com/use-case/find-and-reach-customers) Generate leads through content, AI, and automation. - ### [Grow sales and get paid](https://www.hubspot.com/use-case/grow-sales-and-get-paid-faster) Prospect smarter and automate payments. - ### [Organize customer data](https://www.hubspot.com/use-case/understand-and-organize-customer-data) Unify your team and data on one platform. - ## Artificial Intelligence - ### [Resolve customer queries 24/7](https://www.hubspot.com/products/artificial-intelligence/ai-customer-service-agent) Scale customer service with an AI customer agent. - ### [Automate sales prospecting](https://www.hubspot.com/products/sales/ai-prospecting-agent) Identify and engage high-value leads with an AI prospecting agent. - ### [Research customers faster](https://www.hubspot.com/products/artificial-intelligence/ai-data-agent) Get instant answers about your customers with an AI data agent. ## By Team Size - ### For Small Businesses & Startups HubSpot’s all-in-one Starter Customer Platform helps your growing startup or small business find and win customers from day one. [Learn more about HubSpot’s Starter Customer Platform](https://www.hubspot.com/products/crm/starter) - ### For Enterprises With HubSpot’s integrated Enterprise Customer Platform, you don’t have to sacrifice power for ease of use. [Learn more about HubSpot’s Enterprise Customer Platform](https://www.hubspot.com/products/crm/enterprise) ## Why HubSpot? - ### Why Choose HubSpot? After just one year, HubSpot customers acquire 129% more leads, close 36% more deals, and see a 37% improvement in ticket closure rates. [Learn more about why how HubSpot’s solution is different](https://www.hubspot.com/why-choose-hubspot) - ### Case Studies Explore examples of companies like yours from all over the globe that use HubSpot to unite their teams, empower their businesses, and grow better. [See all case studies](https://www.hubspot.com/case-studies) - ### Spotlight: Product Updates Learn about HubSpot’s featured product releases and announcements in this semi-annual product showcase. [Explore product updates](https://www.hubspot.com/spotlight) - [Pricing](https://www.hubspot.com/pricing/marketing) - Resources Resources - ## Featured Links - [Spotlight: Product Updates](https://www.hubspot.com/spotlight) - [What's New in HubSpot](https://www.hubspot.com/new) - [Why Choose HubSpot?](https://www.hubspot.com/why-choose-hubspot) - [Sustainability](https://www.hubspot.com/sustainability) - ## Community & Events - [UNBOUND Event](https://unbound.hubspot.com) - [Webinars](https://www.hubspot.com/resources/webinar#resource-library-page-headers) - [HubSpot Community](https://community.hubspot.com) - [HubSpot User Groups](https://www.hubspot.com/hubspot-user-groups) - ## Partners - [Solutions Partner Program](https://www.hubspot.com/partners/solutions) - [Technology Partner Program](https://www.hubspot.com/partners/app) - [Affiliate Partner Program](https://www.hubspot.com/partners/affiliates) - [Education Partner Program](https://academy.hubspot.com/education-partner-program) - [Startup Partner Program](https://www.hubspot.com/startups/partners) - ## Education - [The Loop Marketing Playbook](https://www.hubspot.com/loop-marketing) - [What Is Inbound Marketing?](https://www.hubspot.com/inbound-marketing) - [HubSpot Blogs](https://blog.hubspot.com) - [Free Courses & Certifications](https://academy.hubspot.com) - [Ebooks, Guides & More](https://www.hubspot.com/resources) - [HubSpot Knowledge Base](https://knowledge.hubspot.com) - ## Tools - [Website Templates](https://ecosystem.hubspot.com/marketplace/templates) - [Developer Tools](https://developers.hubspot.com) - ## Services - [Onboarding](https://www.hubspot.com/services/onboarding) - [Premium Support](https://www.hubspot.com/services/premium-support) - [Hire a Solutions Partner](https://ecosystem.hubspot.com/marketplace/solutions) - Products Products - ## The HubSpot Customer Platform All of HubSpot's marketing, sales, and customer service software on one agentic platform. - [__Free HubSpot CRM__](https://www.hubspot.com/products/crm) - [__Overview of all products__](https://www.hubspot.com/products/get-started) - [ \ __Marketing Hub__ \ Marketing automation software](https://www.hubspot.com/products/marketing) - [ \ __Sales Hub__ \ Sales software](https://www.hubspot.com/products/sales) - [ \ __Service Hub__ \ Customer service software](https://www.hubspot.com/products/service) - [ \ __Content Hub__ \ Content marketing software](https://www.hubspot.com/products/content) - [ \ __Data Hub__ \ Data management software](https://www.hubspot.com/products/data) - [ \ __Revenue Hub__ \ CPQ, billing, and payments software](https://www.hubspot.com/products/revenue) - [ \ __Smart CRM__ \ AI-powered, flexible CRM software](https://www.hubspot.com/products/crm/ai-crm) - [ \ __Agent Hub__ \ Your central home for building and managing AI agents across the platform](https://www.hubspot.com/products/artificial-intelligence) - [ \ __Small Business Bundle__ \ The Starter edition of each product, built for startups and small businesses](https://www.hubspot.com/products/crm/starter) - [ \ __AEO (Beta)__ \ Answer engine optimization tools that track and improve your brand's visibility in AI results](https://www.hubspot.com/products/aeo) - [ \ __HubSpot Marketplace__ \ Connect your favorite apps to HubSpot](https://ecosystem.hubspot.com/marketplace/apps) - Solutions Solutions - By Use Case - ## Marketing - [Generate leads](https://www.hubspot.com/use-case/generate-leads) - [Automate marketing](https://www.hubspot.com/use-case/automate-marketing) - ## Sales - [Build pipeline](https://www.hubspot.com/use-case/build-sales-pipeline) - [Close deals](https://www.hubspot.com/use-case/close-more-deals) - ## Customer Service - [Scale support](https://www.hubspot.com/use-case/scale-customer-service-support) - [Drive retention](https://www.hubspot.com/use-case/drive-customer-satisfaction) - ## Content - [Create content](https://www.hubspot.com/use-case/create-content-for-customer-journey) - [Manage content](https://www.hubspot.com/use-case/manage-content) - ## Startups & Small Businesses - [Find and reach customers](https://www.hubspot.com/use-case/find-and-reach-customers) - [Grow sales and get paid](https://www.hubspot.com/use-case/grow-sales-and-get-paid-faster) - [Organize customer data](https://www.hubspot.com/use-case/understand-and-organize-customer-data) - ## Artificial Intelligence - [Resolve customer queries 24/7](https://www.hubspot.com/products/artificial-intelligence/ai-customer-service-agent) - [Automate sales prospecting](https://www.hubspot.com/products/sales/ai-prospecting-agent) - [Research customers faster](https://www.hubspot.com/products/artificial-intelligence/ai-data-agent) - By Team Size - ## By Team Size -  ### For Small Businesses & Startups HubSpot’s all-in-one Starter Customer Platform helps your growing startup or small business find and win customers from day one. [Learn more about HubSpot’s Starter Customer Platform](https://www.hubspot.com/products/crm/starter) -  ### For Enterprises With HubSpot’s integrated Enterprise Customer Platform, you don’t have to sacrifice power for ease of use. [Learn more about HubSpot’s Enterprise Customer Platform](https://www.hubspot.com/products/crm/enterprise) - Why HubSpot? - ## Why HubSpot? -  ### Why Choose HubSpot? After just one year, HubSpot customers acquire 129% more leads, close 36% more deals, and see a 37% improvement in ticket closure rates. [Learn more about why how HubSpot’s solution is different](https://www.hubspot.com/why-choose-hubspot) -  ### Case Studies Explore examples of companies like yours from all over the globe that use HubSpot to unite their teams, empower their businesses, and grow better. [See all case studies](https://www.hubspot.com/case-studies) -  ### Spotlight: Product Updates Learn about HubSpot’s featured product releases and announcements in this semi-annual product showcase. [Explore product updates](https://www.hubspot.com/spotlight) - [Pricing](https://www.hubspot.com/pricing/marketing) - Resources Resources - ## Featured Links - [Spotlight: Product Updates](https://www.hubspot.com/spotlight) - [What's New in HubSpot](https://www.hubspot.com/new) - [Why Choose HubSpot?](https://www.hubspot.com/why-choose-hubspot) - [Sustainability](https://www.hubspot.com/sustainability) - ## Community & Events - [UNBOUND Event](https://unbound.hubspot.com) - [Webinars](https://www.hubspot.com/resources/webinar#resource-library-page-headers) - [HubSpot Community](https://community.hubspot.com) - [HubSpot User Groups](https://www.hubspot.com/hubspot-user-groups) - ## Partners - [Solutions Partner Program](https://www.hubspot.com/partners/solutions) - [Technology Partner Program](https://www.hubspot.com/partners/app) - [Affiliate Partner Program](https://www.hubspot.com/partners/affiliates) - [Education Partner Program](https://academy.hubspot.com/education-partner-program) - [Startup Partner Program](https://www.hubspot.com/startups/partners) - ## Education - [The Loop Marketing Playbook](https://www.hubspot.com/loop-marketing) - [What Is Inbound Marketing?](https://www.hubspot.com/inbound-marketing) - [HubSpot Blogs](https://blog.hubspot.com) - [Free Courses & Certifications](https://academy.hubspot.com) - [Ebooks, Guides & More](https://www.hubspot.com/resources) - [HubSpot Knowledge Base](https://knowledge.hubspot.com) - ## Tools - [Website Templates](https://ecosystem.hubspot.com/marketplace/templates) - [Developer Tools](https://developers.hubspot.com) - ## Services - [Onboarding](https://www.hubspot.com/services/onboarding) - [Premium Support](https://www.hubspot.com/services/premium-support) - [Hire a Solutions Partner](https://ecosystem.hubspot.com/marketplace/solutions) - About About - [About Us](https://www.hubspot.com/our-story) - [Careers](https://www.hubspot.com/careers) - [Contact Us](https://www.hubspot.com/company/contact) - [Investor Relations](https://ir.hubspot.com) - [Management Team](https://www.hubspot.com/company/management) [Start free or get a demo](https://www.hubspot.com/products/get-started) [Log in](https://app.hubspot.com/login) - English Select a language - [日本語](https://www.hubspot.com) - [Deutsch](https://www.hubspot.com) - [English](https://www.hubspot.com) - [Español](https://www.hubspot.com) - [Português](https://www.hubspot.com) - [Français](https://www.hubspot.com) - High Contrast - [Customer Support](https://help.hubspot.com) - [Contact Sales](https://offers.hubspot.com/contact-sales) # Partner Day at INBOUND 2019 Seaport World Trade Center, September 3, 2019 [Registration Closed](https://www.hubspot.com#register) [Check Out the Agenda](https://www.hubspot.com/partners/partner-day-at-inbound#agenda)  Menu Scroll Left Scroll Right - [What is it?](https://www.hubspot.com/partners/partner-day-at-inbound#pdi) - [Register](https://www.hubspot.com#register) - [Agenda](https://www.hubspot.com/partners/partner-day-at-inbound#agenda) - [Exhibitors](https://www.hubspot.com/partners/partner-day-at-inbound#exhibitors) - [2018 Agenda and Decks](https://www.hubspot.com/partners/partner-day-at-inbound#2018) ## What is Partner Day at INBOUND? Partner Day at INBOUND was created to allow partners to get more out of their INBOUND experience. The goal of this event is to enhance the partner community through networking and experience sharing among gold, platinum and diamond HubSpot agency partners. ### 1500 Attendees Open to our gold, platinum and diamond partners globally ### Business Content Agenda created for CEOs and agency's top management ### September 3, 2019 A full day event hosted in Boston's seaport area ## Register for Partner Day at INBOUND In order to attend Partner Day at INBOUND, you’re required to have a ticket to INBOUND and be an employee of an active gold, platinum or diamond HubSpot Agency Partner. Registrations will be screened and approved attendees will receive a confirmation email. __Registrations for Partner Day at INBOUND 2019 are closed.__ ### Frequently Asked Questions ### What are the requirements to attend? To attend Partner Day at INBOUND you have to: - \- Be a gold, platinum or diamond HubSpot partner. - \- Hold a valid INBOUND 2019 ticket (community, all-access or power pass). ### How many people from my agency can attend? Each gold, platinum and diamond agency will receive a unique registration code that will grant them 3 invites. We recommend that top agency management attend this event. ### Can I get extra tickets? Unfortunately, we can't offer extra tickets as capacity is limited.  ### Why is my registration not confirmed? We review all registrations to verify they meet our requirements.  The most common reason your registration is not confirmed is that we couldn't find an INBOUND ticket under your email address. Please make sure you use your corporate email to register for both events. ## Agenda In this new edition of Partner Day at INBOUND, you'll have the option to chose among different breakout sessions or visit our networking lounge to mix and mingle with your partner peers. [Download the agenda in PDF](https://www.hubspot.com/hubfs/PartnerDayAtINBOUNDAgenda2019.pdf) ### 9:30 AM | Morning Keynotes __Morning Welcome__ *JD Sherman, HubSpot* *__Partner Program Keynote__* *Katie Ng-Mak, HubSpot* __HubSpot Product Spotlight__ *Nicholas Holland, HubSpot* We're pulling back the curtain to give you insight into what HubSpot's product teams are buidling and why. You'll hear about soon-to-be-released features across Marketing, Sales, Service and Platform -- before launching to the general public on the INBOUND stage later this week. ### 11:15 AM | Breakout Sessions __Panel Discussion: How Successful Agencies are Winning with Integrations__ *Jordan Beattie, Fifth Ring; Gabriel Marguglio, Nextiny Marketing; Michelle O'Keeffe, Engaging Partners* Agency partners have been using integrations to expand HubSpot's functionalities in diverse ways. They are a great way to retain and grow your client's business. Interested in getting started? Learn how our partner experts have been using integrations to deliver exception results in this panel.  __Scaling a Service Business Through Client Memberships, Community, and Transparency__ *Maren Hogan, Red Branch Media* People think it's impossible to scale a service business. After all, the more people you're serving, the more employees you have to hire, the more you have to sell. It's a vicious cycle that keeps most agencies desperately seeking new revenue and new clients and never REALLY scaling the way their software counterparts might. But what if it were possible to use the principles of companies like American Express, Jeep, and yes...HubSpot to scale your service agency? Maren Hogan will describe how at her wits' end, she started looking to the principles of belonging, collaboration and transparency to scale her service agency and start growing a holistic, comprehensive community of her clients and employees. __The Top 10 Agency Marketing Growth Hacks of All Time__ *Larry Kim, MobileMonkey* Larry Kim started a PPC and SEO agency a decade ago and grew it to +300 employees, tens of thousands of customers and managing over a billion dollars of ad spend. Last year, that company sold for $150 million. Along the journey he spent countless days analyzing the causes of churn, strategies to improve client retention, unusual pricing experiments and agency growth strategies. In this session, Larry will summarize his top 10 takeaways from his original research of thousands of customers, all of which you can copy for your own agency. ### 12:15 PM | Breakout Sessions __Six Bot Tactics to Jumpstart Your Conversational Strategy__ *Remington Begg, Impulse Creative; Lisa Edwards, HubSpot* You've probably heard: bots are the future. In fact, if you're wondering whether or not you should incorporate bots into your client retainers, you're asking the wrong question. Bot-powered commerce is the future and represents a massive opportunity for agencies. But you may be wondering how you can start building conversational workflows for your clients. Join us for a conversation on, well, Conversations with HubSpot's Product Marketing Manager, Lisa Edwards, and agency expert Remington Begg. __Upskill Your Team with Curated Learning Paths__ *Kevin Dunn, HubSpot* The HubSpot Academy Learning Center has many different lessons, courses, and certifications developed to help all users grow better. But the most common question we hear, especially from partners, is: where should my team start? In this session, Kevin will share his recommended learning paths curated for common roles in partner organizations. Automate onboarding, upskill your team, and build employee loyalty, regardless of function, with the help of HubSpot Academy. __Scaling a Service Business Through Client Memberships, Community, and Transparency (ENCORE)__ *Maren Hogan, Red Branch Media* People think it's impossible to scale a service business. After all, the more people you're serving, the more employees you have to hire, the more you have to sell. It's a vicious cycle that keeps most agencies desperately seeking new revenue and new clients and never REALLY scaling the way their software counterparts might. But what if it were possible to use the principles of companies like American Express, Jeep, and yes...HubSpot to scale your service agency? Maren Hogan will describe how at her wits' end, she started looking to the principles of belonging, collaboration and transparency to scale her service agency and start growing a holistic, comprehensive community of her clients and employees. ### 1:15 PM | Breakout Sessions __Grow Your Agency With LinkedIn__ *Ty Heath, LinkedIn* The rise of digital technology has changed our world. Perhaps no area of marketing has been transformed more than lead generation. In this session, we’ll explore LinkedIn’s marketing solutions for reaching professionals and equip you with the knowledge to create LinkedIn programs that effectively generate and nurture high-quality leads.  __From Platinum to Diamond in Four Months: What We Would and Wouldn't Do Again__ *John Kelleher and Lucy Seymour, ESM Inbound* At ESM Inbound, our agency experienced rapid growth once we'd improved our positioning and refined our sales processes. But growth has consequences. We needed to add capacity to our team, refine our service processes and transition from working in the agency to working on the agency. Find out how we achieved growth, how we expanded our capacity and what we got wrong along the way. __Six Bot Tactics to Jumpstart Your Conversational Strategy (ENCORE)__ *Remington Begg, Impulse Creative; Lisa Edwards, HubSpot* You've probably heard: bots are the future. In fact, if you're wondering whether or not you should incorporate bots into your client retainers, you're asking the wrong question. Bot-powered commerce is the future and represents a massive opportunity for agencies. But you may be wondering how you can start building conversational workflows for your clients. Join us for a conversation on, well, Conversations with HubSpot's Product Marketing Manager, Lisa Edwards, and agency expert Remington Begg. ### 2:15 PM | Breakout Sessions __Growing a Technical Agency Powerhouse__ *Luke Summerfield, HubSpot* Does your agency excel at technical work? Want to sell more HubSpot CMS? Join us for a three-part session designed for agency owners who want to accelerate within the technical world of HubSpot. We’ll start by exploring new growth opportunities at HubSpot for technical agencies. Next, we will dive into practical tactics and key resources to help lower sales friction and overcome objections. We’ll finish with a panel discussion with the HubSpot product team and two technical HubSpot agencies. If you run a technical agency and want to sell more CMS, do NOT miss this. __Yeah, Sometimes Prospecting Sucks...But Enough with the Excuses!__ *Josh Curcio, protocol 80, Inc.* Let's face it, for most of you agency folks, prospecting isn't the most exciting thing you could be doing. But at the same time, you want to grow your agency. As someone who works in the agency and as an agency leader, I've found myself putting prospecting on the back-burner to try and handle "other things" that come up, but it only hurts sales. I'd like to share what's working (and not working) for me when it comes to successful prospecting. __From Platinum to Diamond in Four Months: What We Would and Wouldn't Do Again (ENCORE)__ *John Kelleher and Lucy Seymour, ESM Inbound* At ESM Inbound, our agency experienced rapid growth once we'd improved our positioning and refined our sales processes. But growth has consequences. We needed to add capacity to our team, refine our service processes and transition from working in the agency to working on the agency. Find out how we achieved growth, how we expanded our capacity and what we got wrong along the way. ### 3:15 PM | Breakout Sessions __Bringing Frictionless Selling to Your Clients with Sales Hub__ *Lou Orfanos, HubSpot* As consumers, we’re constantly evolving to favor the most convenient experience. We love when things are quick, easy, and painless. Does your client's sales process fit the bill? Are you prepared to help them? In this session, you’ll learn how the latest Sales Hub can help you eliminate friction and propel your client's business forward with the help of a three-part framework. __From Client Services to Customer Success: Driving Client Growth with Structure to the Madness__ *Talar Malakian, Salted Stone* Salted Stone has grown from 22 employees to a team of 70 worldwide in 2 years. Striking a balance between a reactive and pro-active approach to customer success has been a central theme of our growth over the last 2 years. In this session, we'll run through the pain points we experienced while scaling, and share the lessons, processes and approaches that retained our clients and resulted in account growth, and consequently, the growth of the agency. __Panel Discussion: Building Successful Work Teams__ *Patty Cisco, Marketing Essentials; Julie Ewald, Impressa Solutions; Clodagh Higgins, Growit Group; Matt Sunshine, LeadG2* Are you interested in building a company culture that engages employees and attracts top talent? Hear about the experiences from our partner experts and bring your own questions to the table. We'll cover remote working, how to create a culture code and employee engagement among many other topics. ### 4:15 PM | Breakout Sessions __From Startups to Enterprise, Using Freemium to Monetise Clients and Grow Your Agency__ *Richard Wood, Six & Flow* Free can be a powerful motivator in a sales process but used in the wrong way it can stagnate or stall a sale. HubSpot’s wealth of free tools gives agencies multiples levers to pull to entice clients across the line and into the fabled world of retainers. From minimal budget startups to enterprise clients there’s a place for freemium. Rich Wood from Six & Flow is going to show you how and when to roll out free - even at the large enterprise level. __Panel Discussion: Growing Your Leadership Skills__ *Marc Herschberger, Revenue River; Tyler Pigott, Lone Fir Creative; Jen Spencer, SmartBug Media* Great leaders create outstanding teams, empower their employees, and grow their clients' businesses, all without skipping a beat. Our partner experts will share with you the good, the bad, and the ugly around people management. Facing a challenge? Bring your questions to the panel to get their advice! __Upskill Your Team with Curated Learning Paths (ENCORE)__ *Kevin Dunn, HubSpot* The HubSpot Academy Learning Center has many different lessons, courses, and certifications developed to help all users grow better. But the most common question we hear, especially from partners, is: where should my team start? In this session, Kevin will share his recommended learning paths curated for common roles in partner organizations. Automate onboarding, upskill your team, and build employee loyalty, regardless of function, with the help of HubSpot Academy. ### Available All Day | Networking Space Connect with your partner peers face to face in our dedicated networking lounge. Use a dedicated app to book your meetings and make the most out of your day. Details coming soon!  ## Exhibitors Previous Next -  -  -  -  -  -  -  -  -  -  -  ## Seaport World Trade Center 1 Seaport Ln Boston, MA, 02210 USA ## 2018 Agenda and Decks Do you want to take a look at the agenda and presentations from last year's event? 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