Easily determine your business's key metrics and KPIs for customer support, service, and success with this free calculator template.
Map out your customer support response language and strategy with these free templates.
Save time, find new ways to reach out to prospects, and send emails that actually convert.
If you believe that Sales and Marketing leadership should stay closely aligned, this is the report for you. It contains data from 3,400 mark...
Video webinars became a key event platform in 2020. HubSpot and Zoom have joined forces to guide you to success in your 2021 webinars and di...
Build a start-to-finish churn strategy to identify improvement opportunities and strengthen customer retention.
Discover customer service industry trends on everything from technology usage to evolving customer expectations in 2020.
Templates to communicate with your customers with sincere, on-brand messaging.
5 free templates to help your customers help themselves. - 1 Knowledge Base Article Template - 2 Free Training Video Script Templates - 2 ...
A template for organizing and documenting your social monitoring strategy and social media customer service goals.