HubSpot AEO
HubSpot AEO is the AI share of voice tool that goes beyond a one-time snapshot. Monitor how prominently answer engines position your brand within your competitive category week over week, see where competitors are pulling ahead, and get a prioritized plan for closing the gap.
Share of voice measurement in answer engines quantifies your brand's presence across synthesized answers, measuring both how often you're mentioned and how prominently you're positioned relative to competitors. This matters more than ever because answer engines now drive much of information discovery, fundamentally changing how brands must track their competitive visibility. Traditional SEO metrics fail to capture AI-generated responses where your brand appears (or doesn't) without generating a single click, which is exactly where share of voice becomes essential.
HubSpot AEO measures exactly that: how answer engines currently position your brand within your competitive category, and how that positioning shifts over time. It tracks your brand visibility and share of voice week over week across ChatGPT, Perplexity, and Gemini – the three primary answer engines reshaping how buyers research solutions – and surfaces the specific prompts where competitors are outranking you.
When a buyer asks an answer engine about solutions in your category, the response they receive reflects how those models have synthesized your competitive landscape. A brand with strong AI share of voice is consistently referenced in category conversations – mentioned alongside or ahead of competitors when ChatGPT, Perplexity, or Gemini synthesizes information about your space.
As AI-powered research becomes standard among buyers, your brand's presence in answer engine responses increasingly shapes purchase decisions before buyers visit any website. HubSpot AEO gives you continuous visibility into that process; the tool provides not just a point-in-time snapshot, but a week-over-week view of where you stand and whether your efforts to improve are working.
With HubSpot's AEO embedded in our system, we have the insights to move with confidence in an AI-first landscape.
Donelle Lockhart
CRM and Content Manager
HubSpot's AEO requires no manual setup — the insights are clear, visual, and immediately actionable.
John Mothershead
Director of Member Success
HubSpot's AEO gives us a clear view of our performance and the data to guide our optimization strategy.
Frank Acosta
Assistant Vice President, Digital Marketing Manager
HubSpot's AEO gives us one place to see where we stack up and where to focus — decisions are faster and more confident.
Chase Le Roux
CMO
Share of voice in HubSpot AEO shows your competitive position numerically: your brand mentions divided by total brand mentions across all tracked prompts – expressed as a percentage. If there are 100 total brand mentions across ChatGPT, Perplexity, and Gemini responses for your tracked prompts, and 30 are yours, your share of voice is 30%.
A higher share of voice means answer engines consistently reference your brand as a prominent player in your category. A lower score suggests limited presence in AI-generated category conversations, which could reflect thinner third-party coverage, less consistent messaging across authoritative sources, or simply newer market entry.
Share of voice sits alongside your brand visibility score and sentiment score in your HubSpot AEO dashboard. The metric gives you a complete picture of not just how often your brand appears, but how prominently it's positioned and how it's being described.
Your share of voice only means something in relation to your competitors. HubSpot AEO tracks competitor brand visibility and share of voice alongside yours – so you always know whether you're gaining or losing ground.
Add competitors during setup and you'll see their performance tracked in the same dashboard as yours. Where citation analysis surfaces which sources are driving AI answers in your category, your share of voice score shows the bottom line: what portion of the overall AI-generated conversation your brand is capturing versus competitors.
Track competitor share of voice week over week to see how their positioning shifts as they publish content, earn coverage, or refine their messaging. Use that data to inform where you focus next.
HubSpot AEO tracks your brand's share of voice in AI-generated answers continuously — no AEO expertise or technical setup required.
Set up your brand domain and add your top competitors. HubSpot AEO identifies the prompts that matter for your category. If you're on Marketing Hub Pro or Enterprise, it pulls prompt suggestions automatically from your CRM data (your industries, customer segments, and competitive landscape) so you're not starting from scratch.
Prompts are the questions your buyers are actually asking answer engines: "What's the best CRM for a growing sales team?" or "Which marketing automation tools work best for B2B companies?" Each prompt runs daily across ChatGPT, Perplexity, and Gemini, so you always have a current view of where your brand appears and how your share of voice compares to competitors for the queries that matter most to your business.
Your dashboard populates automatically with your brand visibility score, share of voice percentage, and sentiment score — all tracked week over week. You can see performance broken out by engine and by prompt, so you know not just your overall share of voice but exactly which questions your brand is winning and losing.
From there, HubSpot AEO surfaces recommendations based on what the data shows:
The Recommendations feature turns your share of voice and citation data into a specific, prioritized action list. Understand what to create, which platforms to build presence on, and which content gaps to close first.

Your competitors are building AI share of voice right now. The brands that establish prominent positioning in answer engine category conversations today will be significantly harder to displace later – the same way early SEO investment compounded over years. See your score and start closing the gaps.
Share of voice measures how prominently your brand is represented in category conversations relative to competitors.
In an AI context, it specifically measures how often and how prominently answer engines like ChatGPT, Perplexity, and Gemini reference your brand when synthesizing information about your product category.
In HubSpot AEO, your share of voice score is calculated by dividing your brand mentions by total brand mentions across all tracked prompts (yours plus all competitors) expressed as a percentage.
HubSpot AEO measures AI share of voice by running your tracked prompts daily against ChatGPT, Perplexity, and Gemini, capturing each engine's response and analyzing it for brand mentions — yours and your competitors'.
Share of voice is expressed as a percentage of total brand mentions across all tracked responses. Because prompts run daily across all three engines, your share of voice data updates continuously rather than reflecting a single point in time.
Share of voice varies by industry, category competitiveness, and company size. Newer or smaller brands typically have lower AI share of voice — not because of product quality, but because AI training data draws heavily from third-party coverage, analyst references, and authoritative publications where established brands have more accumulated presence.
The more useful benchmark isn't an absolute number but your trend over time: is your share of voice growing relative to competitors as you earn coverage and publish content?
Answer engines increasingly influence how buyers research and compare solutions in your category.
A brand with strong AI share of voice is consistently present in those conversations and referenced alongside or ahead of competitors when answer engines synthesize category information for users. Your share of voice in answer engines is becoming as strategically important as your keyword rankings were a decade ago.
Add competitors during HubSpot AEO setup and their brand visibility and share of voice are tracked in the same dashboard as yours — across the same prompts, the same engines, and the same time period.
You can see how a competitor's share of voice shifts week over week relative to yours, which prompts they're winning that you're not, and which citation sources are driving their visibility. That data feeds directly into your Recommendations, so you're not just watching competitors gain ground; you're getting a specific plan for closing the gap.
Your share of voice score reflects how prominently answer engines reference your brand in AI-generated responses relative to competitors. Improving it generally means increasing your brand's footprint in the sources answer engines draw from: industry publications, analyst coverage, comparative content, reviews, and third-party mentions that consistently position your brand within its category.
HubSpot AEO surfaces exactly which of those gaps to close first; it tracks share of voice across specific prompts and delivers targeted recommendations based on where competitors are outperforming you.
HubSpot's AEO Grader is a free, one-time diagnostic. Enter your brand details and it analyzes how GPT-5.2, Perplexity, and Gemini currently position your brand within your competitive category. The tool returns a composite score out of 100, a dedicated Share of Voice score out of 10, scores across all five dimensions, a written interpretation, and an exportable report. No account required, no cost.
HubSpot AEO is an ongoing monitoring tool. It tracks your brand's share of voice across specific prompts your buyers are asking answer engines, shows how that visibility changes week over week, and surfaces where competitors are gaining or losing ground on the same queries. It includes citation analysis, competitive comparison, and prioritized recommendations. HubSpot AEO is priced at $50/month with a 28-day free trial.
The short version: this share of voice tool answers "where does my brand stand in AI category conversations right now?" HubSpot AEO answers "how is that changing, and what should I do about it?"