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The 9 Best AI Notetakers in 2026

Last Updated September 2026 | 18 min read

Purchasing HubSpot's notetaker gives you access to additional marketing, sales, and customer service software.

Sales calls, customer meetings, discovery sessions… the conversations that move deals forward are also the ones most likely to leave your team scrambling to reconstruct what was said. A rep takes partial notes while trying to stay present in the room. A manager joins late and misses the key objection. A follow-up email goes out 48 hours later because no one got around to writing it sooner.

AI notetakers solve this directly. They join meetings automatically, record and transcribe the conversation, generate summaries and action items, and in some cases push updates to your CRM without requiring your team to manually enter data. A 2026 HubSpot study found that 56% of startup leaders cite spending too much time on manual tasks as their number one operational challenge. AI meeting tools are one of the fastest ways to claw some of that time back.

But the category has grown quickly, and the tools are not all equal. Some are standalone recorders with decent transcription and little else. Others are deep conversation intelligence platforms built for enterprise sales teams with dedicated administrators. A few sit inside broader CRM platforms, which changes the value proposition entirely. Choosing the wrong one means either overpaying for features your team won't use or missing the integrations that would actually save time.

To build this list, we evaluated the top tools based on transcription accuracy, CRM integration depth, pre- and post-meeting workflow support, pricing transparency, and G2 reviewer sentiment. We looked at tools across price points and weighted heavily for how much real work the tool removes from a rep's plate, not just whether it technically records a call.

Quick Answer

For sales teams already working in HubSpot, HubSpot’s AI Notetaker is the top pick. It's the only tool that ties meeting capture directly to deal records, contact history, and CRM update suggestions inside the same system your team already uses. For teams on other CRMs who want a best-in-class standalone tool, Fathom is the strongest free-to-paid option in the market.

Quick Comparison: Best AI Notetakers at a Glance

Tool Best For Starting Price Free Plan CRM Auto-Sync Pre-Meeting Prep CRM Integration
HubSpot’s AI Notetaker
Sales teams in HubSpot
$7/user/month (annual)
No (Starter req.)
Yes (rep-reviewed)
Yes (deal stage, history, buyer context)
Native, built-in
Fathom
Individuals & teams wanting free unlimited recording
Free
Yes
Yes (Business plan)
No
HubSpot, Salesforce, others
Fireflies.ai
Cross-functional teams needing broad integrations
Free
Yes (limited storage)
Yes
No
HubSpot, Salesforce, 40+ apps
Gong
Scaling sales & CS teams needing coaching + CI
$19/user/month (annual)
No (trial only)
Yes
No
HubSpot, Salesforce, others
Avoma
Scaling sales & CS teams needing coaching + CI
$19/user/month (annual)
No (trial only)
Yes
No
HubSpot, Salesforce, others
Otter.ai
Budget-conscious individuals, education/media
$8.33/user/month (annual)
Yes (limited)
Yes (Pro+, limited)
No
HubSpot, Salesforce (limited)
tl;dv
Multi-language teams, researchers
Free
Yes
Yes
No
HubSpot, Salesforce
Jiminny
Mid-market sales teams needing coaching culture
Not published
No (trial)
Yes
No
HubSpot, Salesforce, others
Granola
Privacy-conscious users; no-bot experience
Free
Yes
Yes (Business)
No
HubSpot, Notion, Slack, others

The 9 Best AI Notetakers in 2026

HubSpot's AI notetaker

Best AI Notetaker for Sales Teams in HubSpot

#1 HubSpot’s AI Notetaker

Every other tool on this list asks your team to capture a meeting and then figure out what to do with the output. HubSpot’s AI Notetaker is built differently: it works inside the same system where your contacts, deals, and customer history already live, which means the work that happens before, during, and after a meeting is connected, not scattered across tabs. It's best suited for sales and customer success teams that are already in HubSpot's ecosystem and want notetaking that actually reduces admin, not just offloads it.

Unlike standalone recorders, HubSpot’s AI Notetaker gives reps a pre-meeting brief that pulls in deal stage, past conversation history, and buyer context so they walk in prepared. After the meeting, it generates a summary, surfaces next steps as one-click tasks, and drafts follow-up emails ready for review. CRM update suggestions appear automatically so reps can approve, edit, or dismiss each change before anything is written to the record. Reps stay in control; the admin handles itself.

Key Features

  • Pre-meeting preparation brief that pulls deal stage, past conversations, and buyer history into one place before each call

  • Automatic meeting capture that joins Google Meet, Microsoft Teams, and Zoom automatically from your connected calendar (manual invite also supported)

  • Recording, transcription, and CRM logging with no manual setup required; each conversation is searchable and tied to the right contact, company, or deal

  • AI-generated summaries and next steps with one-click task creation from suggested follow-ups
  • Draft follow-up emails that are ready to review and send immediately after a meeting ends
  • CRM update suggestions from deal properties, outcomes, and next steps surfaced for rep review; nothing writes to the record without approval
  • External and internal recap sharing

After every sales call, our deal records update themselves from the transcript. The record stays closer to reality without my reps having to do the manual work.

Jen Spencer

Chief Growth Officer

Booth

Pricing

Tier Price Notes
Sales Hub Starter
$7/user/month (annual)
Includes AI Notetaker
Sales Hub Starter
$10/user/month (monthly)
Month-to-month billing
Sales Hub Professional
Contact for pricing
Advanced automation, more pipelines
Sales Hub Enterprise
Contact for pricing
Custom reporting, advanced permissions
AI Notetaker is available on Sales Hub and Service Hub Starter, Professional, and Enterprise. An assigned Sales or Service seat is required.

Pros

  • Pre-meeting prep is a genuine differentiator; no other tool in this list surfaces deal-stage context and buyer history before the call
  • CRM update suggestions keep reps in control rather than auto-writing to records, which reduces errors
  • Everything lives in one system with no context loss between the notetaker, CRM, and deal board
  • Available at Starter pricing ($7/user/month annual), which is meaningfully lower than most standalone competitors
  • Works with your existing Google Meet, Microsoft Teams, or Zoom setup, no additional app installation required

Cons

  • Requires a HubSpot Sales Hub or Service Hub Starter seat; not available as a standalone product or to Free users
  • Google Meet currently supports English transcripts only
  • Zoom requires the meeting host to have local recording enabled in their Zoom account settings
  • Not the right fit for teams on Salesforce, Pipedrive, or other CRMs who don't intend to move to HubSpot
fathom ai notetaker

Best Free Plan for Individual Reps and Small Teams

#2 Fathom

Recognized by HubSpot as its 2025 Most Used App of the Year, Fathom has built a strong reputation as the best no-cost option in the notetaker market. Its free plan includes unlimited recordings, transcriptions, and AI summaries without a time limit, which is unusual in a category where most free plans cap you at 400–800 minutes of storage. Paid plans add CRM field sync, deal views, coaching metrics, and team collaboration features. The main limitation: Fathom doesn't offer pre-meeting preparation, and its CRM sync (including automatic field updates) requires the Business plan at $25/user/month annually.

Key Features

  • Unlimited recordings and transcriptions on the free plan
  • AI-generated call summaries with 15+ expert templates (BANT, Sandler, and others) on Business
  • CRM field sync that automatically maps insights to specific CRM fields (Business plan)
  • Deal View,  a shared page aggregating all meetings and key moments for a deal
  • Ask Fathom, a conversational AI for querying across your full call history
  • Coaching metrics and AI scorecards (Business plan)
  • Claude and ChatGPT integrations for surfacing meeting context in your LLM

Pricing

Tier Price Notes
Free
Free
Unlimited recordings, transcripts, AI summaries
Premium (Individual)
$16/user/month (annual)
Advanced summaries, action items, AI follow-up emails
Team
$15/user/month (annual, 2 user min)
Collaboration, global search, keyword alerts
Business
$25/user/month (annual, 2 user min)
CRM field sync, deal view, coaching metrics
Enterprise
$35/user/month (annual, 2 user min)
SSO, custom data retention, dedicated success manager

Pros

  • The free plan is genuinely unlimited, with no storage cap and no meeting-count limit
  • Bot-free capture option (Beta for Mac) for users who prefer not to have a visible notetaker participant
  • 90-day money-back guarantee on all paid plans
  • Strong CRM integration depth on Business plan (field-level sync, not just summary push)

Cons

  • No pre-meeting preparation feature; reps are on their own to review context before calls
  • CRM field sync and Deal View require the Business plan ($25/user/month); the Team plan only syncs summaries
  • Two-user minimum on all team plans
  • Coaching and analytics features require Business tier; the jump from Team ($15) to Business ($25) is significant
fireflies ai notetaker

Best for Teams Needing Broad Integrations Across Tools

#3 Fireflies.ai

Fireflies.ai covers more integrations than almost any other tool on this list with over 40 apps including HubSpot, Slack, Asana, Jira, and a wide range of dialers and CRMs. Its AI assistant, Fred, can search across your full meeting history and answer questions about past calls in a ChatGPT-style interface (AskFred). The Business plan adds conversation intelligence, team analytics, and multi-language mode. The free plan caps storage at 400 minutes for the whole team, which will run out quickly.

Key Features

  • Transcription in 100+ languages with multi-language mode (Business+)
  • AskFred, a conversational AI for querying across all past meetings
  • AI summaries, action items, and speaker talk-time analytics
  • Voice Agents and Email Assistant
  • Topic trackers and keyword alerts for monitoring what's being discussed across calls.
  • Conversation intelligence and sentiment analysis (Business plan)
  • Team workspaces, channels, and admin analytics

Pricing

Tier Price Notes
Free
Free
400 mins storage/team, limited summaries, 20 AI credits
Pro
$10/user/month (annual)
8,000 mins/seat, unlimited summaries, video recording
Business
$19/user/month (annual)
Unlimited storage, conversation intelligence, team analytics
Enterprise
$39/user/month (annual only)
HIPAA, SSO/SCIM, private storage, rules engine

Pros

  • Large integration library in the category, which means it works with virtually any CRM, dialer, or collaboration tool
  • AskFred is genuinely useful for searching back through months of meeting history
  • The Pro plan ($10/month annual) offers strong value for individuals and small teams
  • HIPAA-compliant option at Enterprise tier, which is relevant for healthcare and regulated industries

Cons

  • Free plan's 400-minute team storage limit is very low; many teams run the risk of hitting it quickly
  • Bot can auto-join aggressively by default; misconfigured calendar settings can create awkward moments in private calls
  • AI action items still require a human review step before syncing to project tools, particularly for exploratory conversations where hedged language can be misread as commitment
  • No pre-meeting preparation feature
gong ai notetaker

Best for Enterprise Revenue Teams with Complex Coaching Needs

#4 Gong

Gong goes well beyond notetaking: the Gong Revenue AI platform captures calls, emails, and engagement signals, then uses that data to surface deal risks, forecast revenue, and coach reps at scale. It's built for companies with dedicated RevOps functions, sales enablement teams, and managers who need to analyze patterns across hundreds of calls. The tradeoff is cost and complexity: Gong uses a platform fee plus per-user licensing, and pricing is not published. Most buyers should expect a significantly higher price point than standalone notetakers.

Key Features

  • Call recording, transcription, and AI summaries across video, voice, and email
  • Gong Revenue Graph, which maps relationship data across the customer base
  • Deal Execution, which surfaces risk signals and engagement gaps in active opportunities
  • Gong Forecast, an AI-powered pipeline forecasting with deal health scoring
  • AI Agents for revenue teams for automated follow-through on deal actions
  • Integration with HubSpot, Salesforce, and most enterprise sales stacks

Pricing

Tier Price Notes
All plans
Not published — contact for quote
Platform fee + per-user licensing; fill out their web form for a proposal

Pros

  • Mature conversation intelligence and revenue analytics platform
  • Covers the full revenue cycle (capture, coaching, forecasting, and deal execution) in one platform
  • Strong choice for RevOps and sales leadership who need cross-team analytics
  • Multi-language support and strong enterprise security posture

Cons

  • Pricing is not public; buyers must go through a sales process to get numbers, which adds friction for smaller teams evaluating quickly
  • Cost is materially higher than standalone notetakers; it’s not designed for teams under ~20 reps
  • Feature depth can feel overwhelming for teams who primarily need note capture and follow-up, not full-scale revenue intelligence
  • Less focused on individual rep workflow and pre-meeting prep than HubSpot’s AI Notetaker
avoma ai notetaker

Best All-in-One for Startups Needing Coaching and CI Together

#5 Avoma

Avoma describes itself as an "AI-first Growth Acceleration Platform," a combination of meeting assistant, conversation intelligence, and revenue intelligence in one product. For scaling sales and customer success teams at startups and scaleups, it packages recording, transcription, AI notes, CRM sync, conversation analytics, and pipeline management into a single subscription. The Startup plan ($19/user/month annual) covers the meeting assistant basics; Conversation Intelligence and Revenue Intelligence are paid add-ons, which means the real cost for a full-featured deployment is higher than the headline price suggests. Avoma is a reasonable alternative to Gong for teams who want coaching and deal analytics without the enterprise price tag.

Key Features

  • Auto-recording, transcription, and AI-generated meeting notes
  • Ask Avoma for per-meeting AI Q&A to surface specific details without re-reading transcripts
  • AI email follow-ups and CRM auto-sync (Startup plan and above)
  • Custom AI topics, templates, and conversation intelligence (Organization plan)
  • AI scoring and win/loss analysis (add-on)
  • Revenue Intelligence with deal health, engagement scoring, and forecasting (add-on)
  • Scheduling, round-robin booking, and group scheduling tools

Pricing

Tier Price Notes
Startup
$19/user/month (annual)
Recording, transcription, AI notes, CRM sync, email follow-ups
Organization
$29/user/month (annual)
Custom AI topics, conversation intelligence (limited), API access
Enterprise
$39/user/month (annual)
SSO, HIPAA, data retention, dedicated success manager
Conversation Intelligence
$29/seat (add-on)
Full CI suite on top of any base plan
Revenue Intelligence
$29/seat (add-on)
Forecasting, deal health, pipeline reviews

Pros

  • Combines meeting assistant and conversation intelligence in one platform
  • Ask Avoma (per-meeting AI search) is well-regarded for surfacing specific details from complex calls
  • Good fit for CS teams as well as sales, as the dual persona is built into the product
  • 14-day free trial, no credit card required

Cons

  • Full-featured deployment gets expensive quickly once Conversation Intelligence and Revenue Intelligence add-ons are included ($77+/seat on Startup plan).
  • Inflexible contract terms have been flagged in multiple G2 reviews. The seat count is locked at the start of a contract period.
  • Learning curve on the admin side; setup requires investment from a dedicated user.
  • Avoma does not offer a pre-meeting preparation brief the way HubSpot’s AI Notetaker does.
otter ai notetaker

Best for Budget-Conscious Individuals and Education Use Cases

#6 Otter.ai

Otter.ai is one of the earliest consumer AI transcription tools and has over 15 million registered users. It works across Zoom, Microsoft Teams, and Google Meet and has a free plan with 300 monthly transcription minutes. Otter has been expanding into sales use cases with OtterPilot for Sales and HubSpot/Salesforce integrations, though full CRM sync is limited on lower plans.

Key Features

  • Live transcription and automated AI summaries across Zoom, Teams, and Google Meet
  • Otter AI Chat to ask questions across meetings ("what did I miss?", "write a follow-up email")
  • Mobile app for recording in-person meetings (iOS and Android)
  • HubSpot and Salesforce integrations (Pro plan, subject to user limits)
  • OtterPilot for Sales with CRM auto-updates, follow-up email drafting, sentiment analysis (Enterprise)
  • SDR Agent, an AI agent for prospect engagement on your website (new feature)
  • MCP server integration for AI assistants (Basic and above)

Pricing

Tier Price Notes
Basic
Free
300 min/month, limited AI workflows
Pro
$8.33/user/month (annual)
1,200 min/month, 90 min/meeting, HubSpot/Salesforce (1 user)
Business
$19.99/user/month (annual)
Unlimited meetings and recordings, up to 4 hrs/meeting
Enterprise
Contact sales
Full sales features, SSO, HIPAA add-on, API

Pros

  • Strong for education and non-sales use cases (lecture transcription, interviews, media)
  • Live transcription in Google Meet is a useful differentiator for collaborative note display
  • Mobile app is well-designed for in-person meeting capture

Cons

  • Recent G2 reviews flag concerns about aggressive bot auto-join behavior and meeting invites being sent to colleagues without user consent
  • HubSpot and Salesforce integrations are subject to user-count limits; larger teams may need Enterprise
  • OtterPilot for Sales and full CRM features require Enterprise, and the gap from Business to Enterprise is large
  • Free plan's 30-minute meeting cap limits usefulness for most real sales conversations
tldv ai notetaker

Best for Multi-Language Teams and Research Use Cases

#7 tl;dv

tl;dv is an official Anthropic partner and offers a generous free plan that includes unlimited video recordings, transcriptions in 30+ languages, and basic AI notes. The paid Pro plan ($18/user/month annual) adds unlimited AI summaries, action items, and CRM integrations. It's well suited for teams that work across multiple languages or for researchers and product teams who need to pull patterns from many calls at once (the Business plan at $59/month includes multi-meeting insights and AI scorecards using BANT, MEDDIC, and other frameworks).

Key Features

  • Unlimited video recordings and transcriptions on the free plan
  • Transcription in 30+ languages with speaker identification
  • AI notes following popular sales methodologies (BANT, MEDDIC, SPICED, and custom templates)
  • Multi-meeting insights to ask questions across hundreds of recordings (Business plan)
  • AI coaching scorecards for sales and CS teams (Business plan)
  • HubSpot and Salesforce integration and public API
  • Timestamp and highlight tools, clip creation, and sharing

Pricing

Tier Price Notes
Free
Free
Unlimited recordings, transcriptions in 30+ languages, 10 AI summaries/month
Pro
$18/user/month (annual)
Unlimited AI summaries, action items, MCP server and API
Business
$59/user/month (annual)
Multi-meeting insights, AI playbooks, team analytics
Enterprise
Contact sales
SSO, custom security, dedicated success manager

Pros

  • Free plan's unlimited recording and multi-language transcription is a strong differentiator
  • 30+ language transcription makes it one of the strongest options for international or multilingual teams
  • Anthropic partnership suggests strong AI infrastructure and roadmap alignment
  • Multi-meeting insights (Business plan) can surface patterns and competitive signals across large call libraries

Cons

  • The jump from Pro ($18) to Business ($59) is large and not well-suited for teams that only need advanced analytics occasionally
  • Login requires Google or Microsoft SSO with no username/password option, which creates access issues in some enterprise environments
  • Recent G2 reviews include concerns about transcription quality declining over time and slow support response
  • No pre-meeting preparation feature
jiminny ai notetaker

Best for Mid-Market Sales Teams Building a Coaching Culture

#8 Jiminny

Jiminny is a conversation intelligence platform built for revenue teams that want to use call data to coach reps and improve performance over time. It captures calls across video, voice, and email, automates CRM logging, and gives managers coaching tools such as scorecards, deal insights, talk-track analysis to run structured sales development programs. It's positioned between Avoma (startup-focused) and Gong (enterprise) in terms of price and complexity. Jiminny does not publish pricing, so buyers need to contact sales. Third-party research suggests costs around $83–$85/user/month annually with a 12-month minimum and setup fee. That positions it as a coaching-forward tool for teams that have committed to a coaching motion and want the data to support it.

Key Features

  • Call and meeting recording across Zoom, Teams, Meet, and phone dialers
  • AI call summaries and automated CRM logging (HubSpot, Salesforce, and others)
  • Conversation intelligence with talk-time analytics, topic detection, objection tracking
  • AI coaching scorecards and playbooks for structured rep development
  • Deal insights and pipeline visibility for managers
  • "Ask Jiminny," an AI chat for querying what was discussed during a specific call
  • Dedicated Customer Success Manager included in standard plans

Pricing

Tier Price Notes
All plans
Not published — contact for quote
Estimated ~$83–$85/user/month (annual, 12-month min); setup fee applies
Pricing based on third-party research; verify current rates directly with Jiminny.

Pros

  • Strong coaching infrastructure; purpose-built for managers who want to use call data for rep development
  • Includes a dedicated CSM with standard plans, which is unusual at this price point
  • Works across phone dialers as well as video conferencing, useful for SDR and outbound teams

Cons

  • No published pricing; every evaluation requires a sales conversation, which adds friction for teams at the early evaluation stage
  • Cost (~$83–$85/user/month) is materially higher than most alternatives on this list; harder to justify for teams with light coaching needs
  • Analytics interface has received mixed feedback on G2 — useful data, but not always easy to navigate
  • No pre-meeting preparation feature
granola ai notetaker

Best for Users Who Don't Want a Bot in Their Meetings

#9 Granola

Granola captures audio directly from your device rather than joining calls as a visible bot participant. That means there's no notetaker avatar in the attendee list, no banner notifying participants that a bot has joined, and no friction from meeting hosts who restrict third-party bots. The tradeoff is that it currently requires a macOS desktop app; there's no Windows support, and the mobile app is newer. Granola is well-suited for product managers, founders, and individual contributors in back-to-back meetings who want clean, structured notes without drawing attention to the tool. It supports HubSpot, Notion, Attio, Slack, and Affinity integrations on the Business plan ($14/user/month).

Key Features

  • No visible notetaker participant in the meeting
  • Automatic meeting detection from calendar, prompting transcription without manual triggers
  • Hybrid note-taking for combining your own quick notes with AI enhancement
  • AI chat for asking questions across past meetings
  • Customizable note templates with different structures for different meeting types
  • HubSpot, Notion, Slack, Attio, and Affinity integrations (Business plan)
  • MCP integration for use across AI tools and API access

Pricing

Tier Price Notes
Basic
Free
Limited meeting history, AI chat, shared folders
Business
$14/user/month
Unlimited history, advanced AI features, integrations, API
Enterprise
$35/user/month
SSO, admin controls, org-wide auto-deletion, priority support

Pros

  • Bot-free architecture is a genuine differentiator with no attendee banner and no meeting disruption
  • Business plan ($14/month) is one of the most affordable paid options with HubSpot integration included
  • Hybrid note-taking model keeps users engaged rather than passive
  • 1.5% of subscriptions go to carbon removal (Stripe Climate), so sustainability-conscious buyers will notice

Cons

  • macOS desktop app only; no Windows support at time of publication, excluding a large portion of enterprise sales teams
  • No audio or video recording; you can't replay the call, only reference the transcript
  • Speaker identification is inconsistent on larger group calls, which can make it hard to track who said what
  • Limited language support

Which AI notetaker is right for you?

If you're a sales rep or manager already working in HubSpot:

Best fit: HubSpot’s AI Notetaker. It's built into the same system your deals already live in, surfaces pre-meeting context, and suggests CRM updates after each call without requiring a separate subscription or workflow.

If you need a free notetaker that doesn't limit storage:

Best fit: Fathom. Its free plan includes unlimited recordings, transcripts, and AI summaries with no meeting cap, no storage limit, and no credit card required.

If your team works across multiple languages or international markets:

Best fit: tl;dv. Free unlimited recording plus transcription in 30+ languages is hard to match at any price point.

If you want an enterprise revenue intelligence platform with coaching, forecasting, and deal analytics built in:

Best fit: Gong. It's the category leader for teams that need to analyze patterns across hundreds of calls and run structured coaching programs at scale.

If you're building a coaching culture and want a dedicated success manager and structured playbooks:

Best fit: Jiminny. It's built for managers who want to use call data to develop reps, not just capture meetings.

If you need notes and transcription with a wide integration ecosystem:

Best fit: Fireflies.ai. Over 40 integrations means meeting outputs can flow into any CRM, project tool, or collaboration platform your team uses.

Frequently asked questions