The 9 Best AI Notetakers in 2026
Last Updated September 2026 | 18 min read
Purchasing HubSpot's notetaker gives you access to additional marketing, sales, and customer service software.
Last Updated September 2026 | 18 min read
Purchasing HubSpot's notetaker gives you access to additional marketing, sales, and customer service software.
Sales calls, customer meetings, discovery sessions… the conversations that move deals forward are also the ones most likely to leave your team scrambling to reconstruct what was said. A rep takes partial notes while trying to stay present in the room. A manager joins late and misses the key objection. A follow-up email goes out 48 hours later because no one got around to writing it sooner.
AI notetakers solve this directly. They join meetings automatically, record and transcribe the conversation, generate summaries and action items, and in some cases push updates to your CRM without requiring your team to manually enter data. A 2026 HubSpot study found that 56% of startup leaders cite spending too much time on manual tasks as their number one operational challenge. AI meeting tools are one of the fastest ways to claw some of that time back.
But the category has grown quickly, and the tools are not all equal. Some are standalone recorders with decent transcription and little else. Others are deep conversation intelligence platforms built for enterprise sales teams with dedicated administrators. A few sit inside broader CRM platforms, which changes the value proposition entirely. Choosing the wrong one means either overpaying for features your team won't use or missing the integrations that would actually save time.
To build this list, we evaluated the top tools based on transcription accuracy, CRM integration depth, pre- and post-meeting workflow support, pricing transparency, and G2 reviewer sentiment. We looked at tools across price points and weighted heavily for how much real work the tool removes from a rep's plate, not just whether it technically records a call.
For sales teams already working in HubSpot, HubSpot’s AI Notetaker is the top pick. It's the only tool that ties meeting capture directly to deal records, contact history, and CRM update suggestions inside the same system your team already uses. For teams on other CRMs who want a best-in-class standalone tool, Fathom is the strongest free-to-paid option in the market.
| Tool | Best For | Starting Price | Free Plan | CRM Auto-Sync | Pre-Meeting Prep | CRM Integration |
|---|---|---|---|---|---|---|
|
HubSpot’s AI Notetaker
|
Sales teams in HubSpot
|
$7/user/month (annual)
|
No (Starter req.)
|
Yes (rep-reviewed)
|
Yes (deal stage, history, buyer context)
|
Native, built-in
|
|
Fathom
|
Individuals & teams wanting free unlimited recording
|
Free
|
Yes
|
Yes (Business plan)
|
No
|
HubSpot, Salesforce, others
|
|
Fireflies.ai
|
Cross-functional teams needing broad integrations
|
Free
|
Yes (limited storage)
|
Yes
|
No
|
HubSpot, Salesforce, 40+ apps
|
|
Gong
|
Scaling sales & CS teams needing coaching + CI
|
$19/user/month (annual)
|
No (trial only)
|
Yes
|
No
|
HubSpot, Salesforce, others
|
|
Avoma
|
Scaling sales & CS teams needing coaching + CI
|
$19/user/month (annual)
|
No (trial only)
|
Yes
|
No
|
HubSpot, Salesforce, others
|
|
Otter.ai
|
Budget-conscious individuals, education/media
|
$8.33/user/month (annual)
|
Yes (limited)
|
Yes (Pro+, limited)
|
No
|
HubSpot, Salesforce (limited)
|
|
tl;dv
|
Multi-language teams, researchers
|
Free
|
Yes
|
Yes
|
No
|
HubSpot, Salesforce
|
|
Jiminny
|
Mid-market sales teams needing coaching culture
|
Not published
|
No (trial)
|
Yes
|
No
|
HubSpot, Salesforce, others
|
|
Granola
|
Privacy-conscious users; no-bot experience
|
Free
|
Yes
|
Yes (Business)
|
No
|
HubSpot, Notion, Slack, others
|

Best AI Notetaker for Sales Teams in HubSpot
Every other tool on this list asks your team to capture a meeting and then figure out what to do with the output. HubSpot’s AI Notetaker is built differently: it works inside the same system where your contacts, deals, and customer history already live, which means the work that happens before, during, and after a meeting is connected, not scattered across tabs. It's best suited for sales and customer success teams that are already in HubSpot's ecosystem and want notetaking that actually reduces admin, not just offloads it.
Unlike standalone recorders, HubSpot’s AI Notetaker gives reps a pre-meeting brief that pulls in deal stage, past conversation history, and buyer context so they walk in prepared. After the meeting, it generates a summary, surfaces next steps as one-click tasks, and drafts follow-up emails ready for review. CRM update suggestions appear automatically so reps can approve, edit, or dismiss each change before anything is written to the record. Reps stay in control; the admin handles itself.
Pre-meeting preparation brief that pulls deal stage, past conversations, and buyer history into one place before each call
Automatic meeting capture that joins Google Meet, Microsoft Teams, and Zoom automatically from your connected calendar (manual invite also supported)
Recording, transcription, and CRM logging with no manual setup required; each conversation is searchable and tied to the right contact, company, or deal
After every sales call, our deal records update themselves from the transcript. The record stays closer to reality without my reps having to do the manual work.
Jen Spencer
Chief Growth Officer
Booth
| Tier | Price | Notes |
|---|---|---|
|
Sales Hub Starter
|
$7/user/month (annual)
|
Includes AI Notetaker
|
|
Sales Hub Starter
|
$10/user/month (monthly)
|
Month-to-month billing
|
|
Sales Hub Professional
|
Contact for pricing
|
Advanced automation, more pipelines
|
|
Sales Hub Enterprise
|
Contact for pricing
|
Custom reporting, advanced permissions
|

Best Free Plan for Individual Reps and Small Teams
| Tier | Price | Notes |
|---|---|---|
|
Free
|
Free
|
Unlimited recordings, transcripts, AI summaries
|
|
Premium (Individual)
|
$16/user/month (annual)
|
Advanced summaries, action items, AI follow-up emails
|
|
Team
|
$15/user/month (annual, 2 user min)
|
Collaboration, global search, keyword alerts
|
|
Business
|
$25/user/month (annual, 2 user min)
|
CRM field sync, deal view, coaching metrics
|
|
Enterprise
|
$35/user/month (annual, 2 user min)
|
SSO, custom data retention, dedicated success manager
|

Best for Teams Needing Broad Integrations Across Tools
| Tier | Price | Notes |
|---|---|---|
|
Free
|
Free
|
400 mins storage/team, limited summaries, 20 AI credits
|
|
Pro
|
$10/user/month (annual)
|
8,000 mins/seat, unlimited summaries, video recording
|
|
Business
|
$19/user/month (annual)
|
Unlimited storage, conversation intelligence, team analytics
|
|
Enterprise
|
$39/user/month (annual only)
|
HIPAA, SSO/SCIM, private storage, rules engine
|

Best for Enterprise Revenue Teams with Complex Coaching Needs
| Tier | Price | Notes |
|---|---|---|
|
All plans
|
Not published — contact for quote
|
Platform fee + per-user licensing; fill out their web form for a proposal
|

Best All-in-One for Startups Needing Coaching and CI Together
| Tier | Price | Notes |
|---|---|---|
|
Startup
|
$19/user/month (annual)
|
Recording, transcription, AI notes, CRM sync, email follow-ups
|
|
Organization
|
$29/user/month (annual)
|
Custom AI topics, conversation intelligence (limited), API access
|
|
Enterprise
|
$39/user/month (annual)
|
SSO, HIPAA, data retention, dedicated success manager
|
|
Conversation Intelligence
|
$29/seat (add-on)
|
Full CI suite on top of any base plan
|
|
Revenue Intelligence
|
$29/seat (add-on)
|
Forecasting, deal health, pipeline reviews
|

Best for Budget-Conscious Individuals and Education Use Cases
| Tier | Price | Notes |
|---|---|---|
|
Basic
|
Free
|
300 min/month, limited AI workflows
|
|
Pro
|
$8.33/user/month (annual)
|
1,200 min/month, 90 min/meeting, HubSpot/Salesforce (1 user)
|
|
Business
|
$19.99/user/month (annual)
|
Unlimited meetings and recordings, up to 4 hrs/meeting
|
|
Enterprise
|
Contact sales
|
Full sales features, SSO, HIPAA add-on, API
|

Best for Multi-Language Teams and Research Use Cases
| Tier | Price | Notes |
|---|---|---|
|
Free
|
Free
|
Unlimited recordings, transcriptions in 30+ languages, 10 AI summaries/month
|
|
Pro
|
$18/user/month (annual)
|
Unlimited AI summaries, action items, MCP server and API
|
|
Business
|
$59/user/month (annual)
|
Multi-meeting insights, AI playbooks, team analytics
|
|
Enterprise
|
Contact sales
|
SSO, custom security, dedicated success manager
|

Best for Mid-Market Sales Teams Building a Coaching Culture
| Tier | Price | Notes |
|---|---|---|
|
All plans
|
Not published — contact for quote
|
Estimated ~$83–$85/user/month (annual, 12-month min); setup fee applies
|

Best for Users Who Don't Want a Bot in Their Meetings
| Tier | Price | Notes |
|---|---|---|
|
Basic
|
Free
|
Limited meeting history, AI chat, shared folders
|
|
Business
|
$14/user/month
|
Unlimited history, advanced AI features, integrations, API
|
|
Enterprise
|
$35/user/month
|
SSO, admin controls, org-wide auto-deletion, priority support
|
An AI notetaker is software that automatically records, transcribes, and summarizes meetings and calls. Most tools work by joining your video meeting as a participant (via a bot) or by capturing audio from your device directly. After the call, the AI processes the transcript to generate a summary, highlight action items, and in some cases push updates to a CRM or project tool. The quality of the output depends on transcription accuracy, the intelligence of the summarization model, and how well the tool integrates with the rest of your workflow.
It depends on the tool and how it's configured. Most tools can push meeting summaries and transcripts to CRM records automatically. HubSpot’s AI Notetaker takes a different approach: it surfaces suggested updates to deal properties and next steps, but reps approve, edit, or dismiss each suggestion before anything is written to the record. This keeps reps in control and avoids overwriting accurate data with AI-generated inferences. Tools like Fathom (Business plan) and Fireflies.ai also offer CRM sync, but the depth of what gets synced varies significantly by plan.
A meeting notetaker captures, transcribes, and summarizes individual calls. A conversation intelligence platform does that and also analyzes patterns across many calls to surface coaching opportunities, deal risks, and competitive signals. Tools like Gong, Avoma, and Jiminny are conversation intelligence platforms; they cost significantly more but offer analytics that go beyond individual meeting summaries. HubSpot’s AI Notetaker and Fathom are meeting notetakers; they focus on reducing per-meeting admin rather than providing org-wide analytics.
Yes. Fathom's free plan stands out as the most complete free offering: unlimited recordings, transcriptions, and AI summaries with no storage cap. tl;dv's free plan also offers unlimited recordings and multi-language transcription, though AI summaries are capped at 10 per month. Granola and Fireflies.ai offer free plans with more significant limitations (Granola limits meeting history; Fireflies.ai caps team storage at 400 minutes). Otter.ai's free plan is limited to 300 minutes/month with a 30-minute per-meeting cap, which is functional for occasional use but not a daily driver for active sales reps.
Some can. Otter.ai has mobile apps for iOS and Android designed for in-person recording. Fireflies.ai offers a desktop app and Chrome extension. Granola captures device audio, which means it can capture in-person conversations if you're running them through your laptop speaker. Most bot-based tools (Fathom, tl;dv, HubSpot’s AI Notetaker) are designed primarily for video conferencing platforms like Zoom, Teams, and Google Meet and don't capture in-person conversations the same way.