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HubSpot vs Microsoft Dynamics 365 Customer Insights

Customers who struggle to align sales and marketing efforts with Microsoft Dynamics love how integrated and user-friendly HubSpot is.

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Why choose HubSpot?

Generate more leads

30%

Marketers using HubSpot are 30% more likely to say their CRM increased the number of leads they get than marketers using Microsoft Dynamics1

Better align marketing & sales

91%

Marketers using HubSpot are 91% more likely to say their CRM significantly improved their alignment with their sales team than marketers using Microsoft Dynamics1

Improve your ROI

39%

Marketers using HubSpot are 39% more likely to say their CRM significantly improved their marketing ROI than marketers using Microsoft Dynamics1

Customers who made the switch from Microsoft Dynamics to HubSpot
  • CommunicorpUK
  • TXT Group
  • Care.com

  • HubSpot’s support was the turning point. The demonstrated willingness to help us achieve our objectives and the hunger to develop the product was demonstrated. We knew we could build a strong relationship with HubSpot and get all of our questions answered, which meant we could always make the best decisions for the business.

    Kevin Tierney

    CRM and Campaign Management Director

    CommunicorpUK

What makes HubSpot different?
Content remix

Generate more leads

Microsoft Dynamics Customer Insights works well for marketing automation, but it lacks full-funnel marketing tools. HubSpot, on the other hand, powers your entire marketing funnel. Generate traffic and nurture leads with tools like ads, social, landing pages, blog, SEO, site chat, messaging, and more. Additionally, HubSpot’s advanced AI features, such as social agent, content agent, and content remix, amplify your reach and better drive demand. None of these tools are available with Microsoft Dynamics Customer Insights.

Customize workflows

Better align marketing & sales

Microsoft Dynamics Customer Insights was built primarily for B2C marketing and has very limited B2B marketing tools. HubSpot, on the other hand, excels in this space, offering AI-powered account scoring and advanced ABM tools. Moreover, HubSpot helps you better align your sales and marketing teams with handy collaboration features, powerful cross-departmental automation, and unified reporting. With HubSpot, you can easily create custom reports and dashboards using all your business data, something that requires the added cost and complexity of Power BI with Microsoft.

Advanced marketing reporting

Improve your ROI

Microsoft Dynamics has a complex product ecosystem with a dated user interface that can be challenging to implement and adopt. In contrast, HubSpot’s unified platform is consistently rated easier to use, ensuring greater user adoption and better business value. HubSpot is also deeply committed to your success with 24/7, industry-leading customer support included. Moreover, with HubSpot, you benefit from our vibrant community of customers and partners, ready to support you at every stage of your business growth journey.

  • g2 leader marketing hub summer 24
  • g2 best usability marketing summer 24

Compare HubSpot & Microsoft Dynamics Customer Insights

Get our PDF guide that breaks down the features, benefits, and differences between HubSpot and Microsoft Dynamics Customer Insights.

2023_MarketingHub_Blog-Feb-13-2024-06-55-59-9161-PM

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HubSpot vs Microsoft Dynamics Customer Insights FAQ

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1. This information is based on the results of a 3rd party survey paid for by HubSpot. A total of 3,015 qualified respondents completed the survey. To qualify for the survey, respondents were: Ages 18-65 | Software decision-makers. Fieldwork was conducted Feb 21, 2024 - Mar 13, 2024.