Nordic Region Limited Release
HubSpot Seats reflect the manner and level of access your users have to your subscription services. You may choose Starter, Professional, or Enterprise editions as described further in the “Customer Platform”’ section; mixed-edition subscriptions are not supported.
Each account must have at least one HubSpot Seat. You may choose to add between Core Seats and Front Office Seats for your users, each as detailed in the feature table. Learn more about HubSpot Seats.
All seats are priced based on the edition of HubSpot you’ve purchased.
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Starter |
Professional |
Enterprise | |
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Core Seats start at €20/seat/month
Maximum of 5 paid seats |
Core Seats start at €60/seat/month
Front Office Seats start at €120/seat/month |
Core Seats start at €90/seat/month
Front Office Seats start at €150/seat/month |
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Core Seat Grants core access to your plan including Breeze Assistant, enriched data, and Smart CRM. |
Access the features available in Starter subscriptions
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Access the core features available in Professional subscriptions
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Access the core features available in Enterprise subscriptions
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Front Office Seat Grants access to dedicated workspaces and tools customer-facing teams need to do their job. Also includes Core Seat access. Front Office Seats replace Sales, Service, and Commerce Seats for Nordic region limited-release customers. |
Not available
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Full HubSpot Professional functionality
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Full HubSpot Enterprise functionality
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HubSpot Credits are a simple, flexible way to power features that scale your work. Your HubSpot Credits reset monthly during your subscription term. Unused credits do not roll over into the following month. Learn more about HubSpot Credits.
If you have a paid HubSpot account in the Nordic Limited Release program, you’ll receive included HubSpot Credits at no additional cost based on the edition of your subscription services.
Your HubSpot Credits reset monthly during your subscription term, and any unused credits from the prior month will expire at reset.
| Included Credits | Starter | Professional | Enterprise |
|---|---|---|---|
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Amount of credits included with your purchase of HubSpot
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5,000 credits
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10,000 credits
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15,000 credits
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You can choose to add HubSpot Credits to your plan at any time, which will increase your monthly credit limit accordingly.
If you use all included credits and do not purchase additional HubSpot Credits, features using credits will pause until your account has enough credits available.
Once you make an initial purchase of additional HubSpot Credits, if you exceed your HubSpot Credits limit, we will invoice you in arrears for each credit used beyond your monthly HubSpot Credits limit, in increments of ten (10) credits, at our then-current Pay-as-You-Go rates. We will issue an invoice for any additional credits after each applicable month of your subscription term for payment in accordance with the “Payment Against Invoice”’ section of the general terms, and your HubSpot Credits limit will not automatically increase for the remainder of your current term.
The terms and conditions applicable in the “HubSpot Credits Rate Sheet” section of the HubSpot Products and Services catalog continue to apply to the Nordic Region Limited Release program. However, the feature availability, description, and credit usage reflected in this section will govern in the Nordic Region Limited Release program.
| Feature | Action | Volume tier | Credits |
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Email
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Send one email* through HubSpot (excluding 1:1 emails)
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1 - 10,000 sends
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15
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Email
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Send one email* through HubSpot (excluding 1:1 emails)
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10,001 - 55,000 sends
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5
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Email
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Send one email* through HubSpot (excluding 1:1 emails)
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55,001 - 100,000 sends
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2
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Email
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Send one email* through HubSpot (excluding 1:1 emails)
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100,001+ sends
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.5
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Calling
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Add one calling minute to your HubSpot account (above included capacity)
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N/A |
10
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WhatsApp
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Send one templated WhatsApp message through HubSpot
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N/A
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20
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*All emails sent in HubSpot, except for one-to-one emails sent from a connected or hosted inbox, will consume HubSpot Credits. To more easily manage your spend, you can purchase the HubSpot Email Sends Bundle.
Calling minutes are counted for both inbound and outbound calls. For more information on HubSpot calling, see here.
| Feature | Action | Volume tier | Credits |
|---|---|---|---|
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Workflows
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Execute one workflow action*
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1 - 10,000 actions
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3
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Workflows
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Execute one workflow action* |
10,001 - 55,000 actions
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2
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Workflows
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Execute one workflow action*
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55,001 - 100,000 actions
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.5
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Workflows
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Execute one workflow action*
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100,001+ actions
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.1
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Workflows
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Execute one Breeze workflow action
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N/A
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10
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| Feature | Action | Credits |
|---|---|---|
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Customer agent
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Handle one conversation (text-based channels)
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100
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Prospecting agent
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Monitor one contact for outreach opportunities during one billing period
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100
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Prospecting agent
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Generate results from deep research completed on one company |
10
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Data agent
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Generate response to one prompt for one record
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10
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Closing agent (Beta)
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Handle one conversation (text-based channels)
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--
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| Feature | Action | Credits |
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Intent
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Enable intent signals to create company and/or monitor company for one month
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10
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| Feature | Action | Credits |
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Data studio (Beta)
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Each use of a dataset in a workflow, segment, CRM sync, or export* (fewer than 500k rows in primary source)
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50
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Data studio (Beta)
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Each use of a dataset in a workflow, segment, CRM sync, or export* (500k to 5 million rows in primary source)
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100
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Data studio (Beta)
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Each use of a dataset in a workflow, segment, CRM sync, or export* (more than 5 million rows in primary source)
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200
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| Feature | Action | Credits |
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Quotes |
Capture one accepted quote in HubSpot
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100
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| Feature | Action | Credits |
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Custom events
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1,000 additional events (above included capacity)
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15
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HubSpot offers a collection of free tools as part of its customer platform. These tools include “lite” versions of select features in our paid plans as well as our free Smart CRM functionality, which serves as the underlying database that powers each HubSpot product. HubSpot’s free tools are available as a single free edition (with up to two free users), and they’re also included in every paid edition.
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Free tools
Free
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Email marketing Send bulk emails that are tested and optimized for different devices. Create better emails with a drag-and-drop editor and personalization tokens. |
✓
300 email sends per calendar month.
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Additional Limits of Free Tools
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HubSpot Starter
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HubSpot Professional
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HubSpot Enterprise
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Record capacity Defines the number of records for all applicable object types that can be stored per account in paid accounts. You can increase your record capacity at any time with the HubSpot Basic or Scaled Records Limit Increase. Learn more about storing records in HubSpot. |
25,000 HubSpot records |
250,000 HubSpot records |
5,000,000 HubSpot records |
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Custom properties Associate specific data points with contacts, companies, and deals. |
✓
1,000 custom properties per object. |
✓ 3,000 custom properties per object. |
✓ 3,000 custom properties per object. |
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Reporting dashboard See detailed metrics on activity and performance. Use the data to know how you're doing and where to improve. |
✓ 30 dashboards, 50 reports per dashboard. |
✓ 350 dashboards, 50 reports per dashboard. |
✓ 350 dashboards, 50 reports per dashboard. |
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CRM segments Create static or dynamically updating audience segments based on various criteria using properties in your HubSpot database. |
✓
100 active CRM segments and 100 static CRM segments.
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✓ 2,000 active CRM segments and 2,000 static CRM segments. |
✓ 2,000 active CRM segments and 2,000 static CRM segments. |
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Deal pipelines Keep track of deals and predict future revenue based on how likely they are to close. |
✓ 2 deal pipelines per account. |
✓ 100 deal pipelines per account. |
✓ 100 deal pipelines per account. |
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Ticket pipelines Split tickets into different pipelines (for example, by region, brands, or teams). Manage each one uniquely to suit your business processes. |
✓ 2 ticket pipelines per account. |
✓ 100 ticket pipelines per account. |
✓ 100 ticket pipelines per account. |
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Calculated properties Create fields that roll up data from other fields, build custom equations, and sync data between records. |
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✓ 200 calculated properties. |
✓ 200 calculated properties. |
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Custom events Track actions unique to your business from your website, app, or other tools. Event data will be available in the custom report builder, customer journey analytics, segments, workflows, and on the activity timeline. |
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✓ 2,500,000 events. Increase capacity with HubSpot Credits. |
✓ 10,000,000 events. Increase capacity with HubSpot Credits. |
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Custom objects Store almost any type of data in HubSpot, including subscriptions, locations, shipments, events, and more. Run reports on the data associated with custom objects, and use custom object data for marketing automation, better segmentation, and more personalized content. |
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✓
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✓
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Teams Organize your account by teams. You can rotate leads, sort through content, and easily report on each team's performance. |
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✓ 300 teams plus ways to organize them. |
✓ 300 teams plus ways to organize them. |
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Presets As an admin, easily configure users and teams within your HubSpot account. Create email signatures, manage notifications, and choose defaults such as home screen, dashboard, language, and date and number format. |
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✓ 100 presets. |
✓ 100 presets. |
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Custom reporting Build custom reports that leverage all the data in your contacts database, so you can answer key business questions in one place. |
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✓ 3,500 custom reports and 10 million events per custom reporting query. |
✓ 3,500 custom reports and 100 million events per custom reporting query. |
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Sensitive Data Secure and store Sensitive Data like government ID, demographic data, and limited financial data inside your HubSpot account. All Sensitive Data functionality is subject to the terms in the “Sensitive Data” section and HubSpot's Sensitive Data terms. |
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✓
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Data warehouse integrations Connect HubSpot to your data warehouse and seamlessly share data across your business. |
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Multi-account management (Beta) Connect and manage your organization's HubSpot accounts in one place, with the ability to copy assets, mirror customer data across accounts, and more. Built for multi-organizational businesses with distinct data models or strict data separation needs who want to collaborate across HubSpot accounts. |
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✓ Some features within multi-account management require users to be assigned to a Front Office Seat. |
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Standard sandbox account Test various changes and functionalities in a safe environment before they go live — without impacting your main account. |
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✓ One standard sandbox. Import up to 750K total records across all applicable object types that can be stored per account in paid accounts. In workflows, enroll up to 100K records per day per sandbox. |
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HubSpot Starter
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HubSpot Professional
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HubSpot Enterprise
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Email marketing Send bulk emails that are tested and optimized for different devices and inboxes. Create better emails with a drag-and-drop editor and personalization tokens. |
✓ Email sends require HubSpot Credits or bundle. Learn more. |
✓
Email sends require HubSpot Credits or bundle. Learn more. |
✓
Email sends require HubSpot Credits or bundle. Learn more. |
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Ad management Connect accounts from supported ad networks to your HubSpot account. Create audiences from your HubSpot contacts database, and see which ads are generating customers. |
✓ Requires native accounts and ad purchases through each individual ad network. Access to contact list audience functionality is dependent on your account health as determined by us, and is subject to the terms and conditions as specified by each ad network.
Includes all available ad types. Limited to 3 connected accounts across any supported network. Advanced website audiences, Facebook Lookalike Audiences, 2 contact and company list audiences, and 5 ad conversion events, synced hourly. |
✓ Requires native accounts and ad purchases through each individual ad network. Access to contact list audience functionality is dependent on your account health as determined by us, and is subject to the terms and conditions as specified by each ad network.
Includes all available ad types, with no limit on the number of connected accounts across supported networks. Advanced website audiences, Facebook Lookalike Audiences, and up to 15 contact and company list audiences and 100 ad conversion events, synced hourly. |
✓ Requires native accounts and ad purchases through each individual ad network. Access to contact list audience functionality is dependent on your account health as determined by us, and is subject to the terms and conditions as specified by each ad network.
Includes all available ad types, with no limit on the number of connected accounts across supported networks. Advanced website audiences, Facebook Lookalike Audiences, and up to 15 contact and company list audiences and 100 ad conversion events, synced hourly.
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Ad retargeting Show ads to users who have visited your website. Retarget ads on Facebook, Google, or LinkedIn. |
✓ Includes all available ad types, website retargeting, and up to 2 contact or company list-based audiences synced daily. Requires native accounts and ad purchases through each individual ad network. |
✓ Includes all available ad types, website retargeting, and up to 15 contact or company list-based audiences synced daily. Requires native accounts and ad purchases through each individual ad network. |
✓ Includes all available ad types, website retargeting, and up to 15 contact or company list-based audiences synced daily. Requires native accounts and ad purchases through each individual ad network. |
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Omni-channel automation Use intuitive visual workflows and bot builders to create robust, automated campaigns across email, social media, ads, your website, and chat. Leverage HubSpot integrations to create campaigns across many other channels. Automate your sales process and cut time-consuming operational tasks. |
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2,000 workflows for 300 teams, with the ability to leverage behavioral events, lead scoring, and trigger sequences. Also includes workflow health monitoring. Some workflow actions require HubSpot Credits or bundle. Learn more.
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2,000 workflows for 300 teams, with the ability to leverage behavioral events, lead scoring, and trigger sequences. Also includes workflow health monitoring. Some workflow actions require HubSpot Credits or bundle. Learn more.
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Filtered analytics view Report on the success of your content based on what’s most meaningful to your business. Filter your analytics by domain, country, or any URL path on your site. |
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✓ 50 filtered analytics views. |
✓ 50 filtered analytics views. |
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Campaigns Group specific pieces of content into a campaign and understand how each marketing email, paid ad, and more is helping you reach your goals. |
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✓ 10,000 campaigns per account. |
✓ 10,000 campaigns per account. |
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Multi-touch revenue attribution Assign credit to marketing tactics and teams with built-in attribution modeling based on impact on revenue. Measure success across seven different multi-touch attribution models. |
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✓
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✓
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| HubSpot Starter | HubSpot Professional | HubSpot Enterprise | |
|---|---|---|---|
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Email templates Save and reuse your best performing emails, and share them with your team for a faster and more consistent way to communicate with prospects. |
✓ 10,000 email templates per account. |
✓ 10,000 email templates per account. |
✓ 10,000 email templates per account. |
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Canned snippets Create a bank of reusable answers for customers' most frequently asked questions that you can quickly add to live chats or emails to save time and help customers faster. |
✓ 5,000 snippets per account. |
✓ 5,000 snippets per account. |
✓ 5,000 snippets per account. |
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Documents Build a library of resources and collateral that you can easily share with customers. Get insight into when and where they are most engaged. |
✓ 5,000 documents per account. |
✓ 5,000 documents per account. |
✓ 5,000 documents per account. |
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HubSpot-provided phone numbers Leverage first-party phone numbers to receive inbound calls or make outbound calls. |
✓ 1 phone number. Full functionality requires a Front Office Seat. |
✓ Up to 3 phone numbers. Full functionality requires a Front Office Seat. |
✓ Up to 5 phone numbers. Full functionality requires a Front Office Seat. |
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Calling Place outbound calls from your HubSpot account, and receive inbound calls in your browser or forward them to a personal device. Calls can be recorded and auto-logged in your HubSpot database. To receive calls, you must use a HubSpot-provided phone number. |
✓ 500 minutes of calling per account per month. Not supported in all countries. Increase capacity with HubSpot Credits. |
✓ 3,000 minutes of calling per account per month. Increase capacity with HubSpot Credits. |
✓ 12,000 minutes of calling per account per month. Increase capacity with HubSpot Credits. |
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Sequences Automate outreach, follow-up, and time-consuming tasks. Create flows of timed personalized emails, A/B test different messaging, remind yourself of important follow-up tasks, and more. |
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✓ 5,000 sequences per account, and up to 1,000 email sends/user/day. LinkedIn actions require a Sales Navigator subscription. Full functionality requires a Front Office Seat. |
✓ 5,000 sequences per account, and up to 1,000 email sends/user/day. LinkedIn actions require a Sales Navigator subscription. Includes the ability to trigger sequences via workflows. Full functionality requires a Front Office Seat. |
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Playbooks Build a library of resources and guides for your sales team to follow. Automatically surface recommended content to your team, right when they need it. |
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✓ Create up to 5,000 playbooks. Embed properties or capture notes in playbooks. Full functionality requires a Front Office Seat. |
✓ Create up to 5,000 playbooks. Embed properties or capture notes in playbooks. Full functionality requires a Front Office Seat. |
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Quotes Generate polished, branded quotes in seconds, with the ability to pull in your pricing, products, and context from deals with AI. Share one link to review, sign, and pay — fast. |
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✓ Full functionality requires a Front Office Seat. |
✓ Full functionality requires a Front Office Seat. |
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E-signature |
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✓
Requires a Front Office Seat. |
✓
Requires a Front Office Seat. |
| HubSpot Starter | HubSpot Professional | HubSpot Enterprise | |
|---|---|---|---|
Custom views in shared inboxCreate custom views in the shared inbox based on various ticket and conversation properties, helping your team members stay focused and get their work done more efficiently. |
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✓ 600 custom views per account. |
✓ 600 custom views per account. |
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Help desk Provide support at scale with an AI-powered home base, where customer support reps can engage with customers and resolve tickets from every available channel. Create advanced views, and route incoming tickets and conversations based on attributes like owner or team. |
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✓ Full functionality requires a Front Office Seat. |
✓ Full functionality requires a Front Office Seat. |
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Knowledge base Turn your most frequently asked support questions into a knowledge base of help articles so customers can help themselves. To reach a global audience, create language variations of articles in over 20 supported languages. |
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✓ 25 knowledge base per account with up to 10,000 articles. Full functionality requires a Front Office Seat. |
✓ 25 knowledge base per account with up to 10,000 articles. Full functionality requires a Front Office Seat. |
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Customer feedback surveys Gather customer feedback via CSAT (customer satisfaction), NPS (Net Promoter Score), and CES (customer effort score) surveys. Use this feedback to improve and grow your business. |
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✓ Full functionality requires a Front Office Seat. |
✓ Full functionality requires a Front Office Seat. |
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Custom surveys Solicit the feedback you need for your unique product or service, and deepen your customer relationships. |
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✓ Full functionality requires a Front Office Seat. |
✓ Full functionality requires a Front Office Seat. |
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Interactive voice response Use interactive voice response (IVR) to automate call management, reduce wait times, and improve the customer experience through customized routing. |
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✓ Full functionality requires a Front Office Seat. |
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Skills-based ticket routing Create routing rules that assign incoming service requests in your help desk to agents with specific skills. |
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✓ Full functionality requires a Front Office Seat. |
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HubSpot Phone Number Limit Increase
€25 per month
Increase your phone number limit by 5 numbers. Purchase multiple limit increase packs for more volume. |
Available as a limit increase to Professional and Enterprise |
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Standard Sandbox Limit Increase
€740 per month
Add one additional standard sandbox account in HubSpot to expand your testing capabilities. Purchase multiple limit increase packs to add even more standard sandbox accounts. |
Available as a limit increase to Enterprise |
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Available as a limit increase to Starter and Professional |
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HubSpot Scaled Records Limit Increase
€100 per month
Increase records across all objects in HubSpot by 1,000,000. Purchase multiple limit increase packs for more volume. Maximum capacity of 50 million records per account. |
Available as a limit increase to Enterprise |
For limits not listed here, refer to the HubSpot Product and Services Catalog.
HubSpot’s API Limits
250,000 API calls per day for all Free and Starter products in the Nordic Region Limited Release program
1,000,000 API calls per day for all Professional and Enterprise products in the Nordic Region Limited Release program
Other Technical Limits
100,000 HubDB rows per account in the Nordic Region Limited Release program