New Enterprise Features

Here's a look at some of the new features in Marketing Hub, Sales Hub, and Service Hub Enterprise from INBOUND 2018.

Advanced tools for your growing team, without the complexity.

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    Marketing Hub Enterprise: advanced marketing tools that support your scale.

    Create custom event funnels, report on your data, build advanced revenue attribution reports, and more. Take greater control over your marketing with email frequency caps, Facebook Messenger integration, and enhanced social permissions. Automate your optimization with machine learning so you can focus on more mission critical tasks.

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Email send protection

Set safeguards to avoid over-emailing your contacts in a given time period. Easily allow high-priority messages to override your safeguards.

Custom Analytics Filtering

Create detailed analytics views by the country of the session, the top level domain or a specific URL structure.

Enhanced Social Permissions

Give certain members of your team the ability to draft posts and submit them for review before they can be published.

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    HubSpot CMS: focused on personalization.

    Your website is the face of your company. In today’s personalized environment, you need a site that treats visitors like people, not numbers.. With the Enterprise Growth Suite, your CMS will scale to meet the needs of your team, and your customers. HubSpot CMS combines website creation with the power of a CRM to customize the entire buying journey, streamline marketing and sales alignment, and deliver true closed-loop reporting.

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Content Partitioning

Segment your blog, landing pages, and website pages by teams within a company.

Membership-based Content

Restrict content access to internal audiences, paying customers, or other groups of people using HubSpot lists.

Content Recommendations

Serve up the very best blog article for every individual visitor based off their past behaviors.

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    Sales Hub Enterprise: complete sales software -- without the complexity.

    The Enterprise Growth Suite brings together a powerful CRM and all of the sales acceleration tools you need to manage sophisticated sales motions and keep deals moving forward. With automatic call transcription, integrated sales playbooks, seamless quote creation, and more; the Enterprise Growth Suite arms reps with everything they need to sell better. For managers, the Enterprise Growth Suite offers complete visibility and control so you can manage your quotas, your deal pipelines, and your team with ease.

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Playbooks

Arm your team with call scripts, competitive battlecards, and more. Use rules-based automation to surface the most valuable content to your sales team, right inside of HubSpot.

Attribution Reporting

Tie things like lead conversions and deals back to the content assets and actions that influenced them through our highly customizable attribution reporting.

Advanced Deal Management

Keep track of recurring revenue, collect e-signatures on quotes and other documents, and seamlessly accept payments via our native integration with Stripe -- all inside of HubSpot.

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    Service Hub Enterprise: sophisticated service software, for sophisticated service teams.

    As your team grows and specializes, the Enterprise Growth Suite offers greater security, flexibility, and sophistication that grows with you. Use agent goals to help your team meet customer expectations, and playbooks to give them the scripts they need to succeed. Notifications and our robust automation will keep everyone informed, and turn your customers into promoters.

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Agent Goals

Help your team meet customer expectations with a new report that shows agents their metrics in relation to a specific goal, like avg. Ticket response time.

Playbooks

Provide your support and services teams with a library of resources for any conversation with customers. Use rule-based automation to serve up tools specific to the situation at hand.

Help Desk

Log and keep track of customer issues all in one place. Automate ticket creation and kickback emails, plus build custom reports to track your team’s performance.

HubSpot fits your most advanced use cases

With the Enterprise Growth Suite, you'll have the flexibility to mold Hubspot to your team's advanced needs.

Single Sign-On

Enhance the security of your HubSpot account and gain more control over your team’s access by configuring a custom authentication provider.

Enhanced User Types

Group permissions, layouts and views by user type. Easily apply sets of permissions to new users.

Workflow Extensions

Use Workflows to trigger actions and pass data to other tools you use, or your own custom outside applications.

Multiple Currencies

Do business wherever your customers are. HubSpot easily handles multiple currencies so you can easily manage a truly global business.

Custom Bots

Deploy useful bots that can assist with simple requests like surfacing relevant help documentation, routing inquiries to the right team, booking appointments, and more.

Calculated Properties

Create fields in HubSpot that perform useful calculations and roll up data from other fields, like sales commissions and splits.

Predictive Lead Scoring

Automatically score and rank leads based on their likelihood to become customers, factoring in hundreds of different engagement signals and demographic factors.

Hierarchical Teams

Organize users on multiple levels based on teams, region, business unit, product line, or any other dimension.

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    The insight into website behavior and the use of CRM to track all interactions with customers is huge. I also really like the reporting features - the analytics I need are at my fingertips.

    Scott C.

    Director of Marketing

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    What's fantastic about HubSpot is the depth of its product - you can use its tools at a basic level and have a great deal of success, but you can also get far deeper and more advanced with its tools.

    Aaron M

    Marketing Leader

  • Customers today expect that you will know the right information about them, and with Service Hub, you can. It’s all about excelling at the ‘delight’ stage of the inbound methodology.

    Alison Leishman

    Strategic Director

    Spitfire Inbound

  • I no longer have to follow the "throw it to the wall and see what sticks" method of gaining new customers and creating repeat business. I can target specific customers and follow a timeline of following up to make sure I never miss a sales opportunity.

    Kelsi C.

    Sales Representative

Personalized service to ensure your team's success

Dedicated Customer Success Manager

Work one-on-one with HubSpot experts who understand your business, your challenges, and your goals. Choose from an array of marketing and technical services that precisely fit the needs of your team.

Enterprise Onboarding

Choose from a selection of Enterprise-grade Onboarding options designed to configure the full range of the HubSpot tools in conjunction with more advanced marketing strategy.

24/7 Customer Support

Gain a direct line to our word class HubSpot Support team through phone or email. Get the answers you need quickly so you can get back to what’s really important - closing deals and growing your business.

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