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Browse ebooks, tools, guides, templates, reports and more - all designed to help you grow your business. Filter by topic or format to find exactly what you need.

Free Customer Success Resources

Explore 30 Customer Success resources

Showing 1 - 12 of 30

  • Ebook

    PDF

    Branding, Business, Customer Success

    Ebook

    PDF

    5 Ways to Build a Community People Will Actually Pay For [Hustle]Jordan DiPietro's Community Playbook
  • Ebook

    PDF

    Customer Success

    Ebook

    PDF

    7 Smart Customer Success PlaybooksEach of these playbooks is packed with step-by-step guidance, proven strategies, and industry best practices to help you overcome challenges and achieve remarkable results.
  • Template

    Google Docs

    Customer Success

    Template

    Google Docs

    Customer Onboarding TemplatesEight templates to lead your new customers through their first several months with your product or service
  • Ebook

    Google Sheets

    Customer Success

    Ebook

    Google Sheets

    Customer Service Metrics CalculatorEasily determine your business's key metrics and KPIs for customer support, service, and success with this free calculator template.
  • Template

    Google Docs

    Buyer Personas, Customer Success

    Template

    Google Docs

    Customer Profile TemplatesUse these free templates to build out your customer profiles for your marketing, sales, and customer service teams.
  • Ebook

    PDF

    Customer Success

    Ebook

    PDF

    100 Customer Service & Support Interview QuestionsHire the best customer-facing employees with this set of interview questions.
  • Template

    Customer Success

    Template

    5 Free Customer Satisfaction Survey TemplatesEasily measure customer satisfaction and begin to improve your customer experience.
  • Template

    Customer Success

    Template

    61 Templates to Help You Put the Customer FirstResources to help you engage and delight your customers
  • Webinar

    Business, Customer Success, Marketing, Sales

    Webinar

    Executive Roundtable on 2026 PlanningNovember 6 at 12PM EST | As you plan your 2026 strategy, join VPs from HubSpot and C-Suite leaders for an exclusive roundtable on driving real progress in AI, aligning fragmented teams, and sticking with strategic priorities so you can end the year confident about what's next.
  • Webinar

    Customer Service, Customer Success

    Webinar

    Fall 2025 Spotlight Roundup: What's New in HubSpot For ServicesOn September 30th at 12 PM ET, learn exactly what's new and valuable in HubSpot for Services in the second of our three-part webinar series. We'll cover all of the major launches from Fall 2025 Spotlight in under an hour.
  • Ebook

    Customer Success

    Ebook

    APAC Customer Connection BlueprintDig deeper into the data from the research and discover how to grow in APAC with the fact sheets, and infographics on how disconnection may impact your business.
  • Partner Contribution

    Customer Success

    Partner Contribution

    Create a referral program using HubSpotStep by step video guide to building a custom referral program using HubSpot.
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