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Help Desk & Ticketing
Empower your reps to manage and resolve tickets in an AI-first workspace. 360-degree intelligence is built right into every interaction. -
Breeze Customer Agent
Provide customers with fast solutions with an AI-powered expert that’s available 24/7.
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Knowledge Base
Help customers help themselves, and reduce your number of support requests. -
Omni-Channel Messaging
Meet your customers wherever they are by accessing multiple channels in the inbox and seamlessly switching between them. -
Call Tracking
Receive inbound calls from your customers and track them in HubSpot. -
SLA Management
Manage your support team at scale with advanced SLAs that increase rep efficiency and customer transparency.