The Chopping Block
The Chopping Block is a recreational cooking school in Chicago, Illinois that combines education and entertainment. Their staff aims to provide each guest with “The Chopping Block Experience." From the music guests hear in stores, to the menu they create during a class, The Chopping Block strives to provide the very best at every customer touchpoint. The Chopping Block is a recreational cooking school in Chicago, Illinois that combines education and entertainment. Their staff aims to provide each guest with “The Chopping Block Experience." From the music guests hear in stores, to the menu they create during a class, The Chopping Block strives to provide the very best at every customer touchpoint. Read more

4.6X increase monthly blog views first 9 mos.

59% increase in organic traffic in 9 mos.

139% increase in traffic in 9 mos.

Creating a More Personal Chopping Block Experience

In early 2015, The Chopping Block was looking to relaunch their website to provide a more interactive, modern user interface. A major challenge they faced with their old website was that it didn’t give users an accurate sense of what it was actually like to participate in one of their cooking classes. When Shelley Young, CEO and Founder, opened The Chopping Block eighteen years ago, she had the opportunity to personally meet and connect with every new customer that came through her doors. Having a great customer experience is very important to her as a small business owner.  Over the years, she became more removed from the ability to directly speak to every single new customer, but as her school expanded, so did the need for her facilities to grow. She felt like it was the perfect time to reconnect with her customer base in a more digital and scalable manner. Pairing the remodel of the school in Chicago with a brand new website redesign seemed like the perfect time to launch a more interactive experience for their customers both on and offline.

While searching for a web design firm, they found Revenue River Marketing, an Inbound Marketing Agency based in Denver, Colorado. Revenue River, a Platinum HubSpot Partnerpresented a new website concept to be hosted on HubSpot's CMS, content optimization system that far exceeded their expectations.

Section break

Aligning the Website with Inbound Marketing

Revenue River utilized HubSpot's robust product to build the entire online ecosystem for The Chopping Block. Their goal was to best represent digitally The Chopping Block brand as a leading cooking school in the country. In addition, they excelled by integrating 3rd party functionalities, such as the scheduling calendar, built by YourITDept. Revenue River created multiple custom feeds through the HubSpot Blogging app, which were used to communicate to clients updates on cooking classes, blog posts, news and events. HubSpot's Landing Page app was also used to support classroom sign-ups. 

By utilizing a modular format offered on HubSpot's CMS, Revenue River was able to create dynamic content for each of The Chopping Block's business personas on the homepage,  for example, the in-store shopper, the adult cooking class user, and the newlywed cooking couple.

This helped keep the pages organized and allows visitors to easily identify their desired content and work their way further through the online experience. The Chopping Block’s offerings are constantly changing so this methodology allows their marketing team to easily update specific page information without having to worry about breaking the whole site layout.

RR_ResponsiveSet-ChoppingBlock-2_1

In addition, by utilizing HubSpot's CTA app across multiple pages, they can easily update a call-to-action for a new offer or video, changing that CTA across all pages at once; saving both time and coding resources.

The Chopping Block website now can easily retain, update and organize a wealth of content and related cooking offers. Users have demonstrated their high level of satisfaction with the new site, notes Andrea Miller "we've seen a notable influx of class signups, party bookings, catering, and more. It's been very exciting for us here at The Chopping Block."

 

Start growing with HubSpot today

With tools to make every part of your process more human and a support team excited to help you, getting started with inbound has never been easier.

Get HubSpot free
Section break

The Proof is in the Pudding

The Chopping Block has truly adopted a new marketing engine, and the results have grown consistently since the site launched in April 2015. They now have a website that acts as a high-performing extension of their business. The marketing team now knows the precise online behaviour of their 25,000 monthly visitors, they can see interest through every exploration across their site as clients find and download outstanding recipes and instructional cooking videos.  The website is an aspiring chef’s dream and the traffic growth and engagement statistics support that. 

CB_Traffic

Within the nine months since the site went live, The Chopping Block has seen 260K total visits, of which 153K were from organic traffic. This means roughly 59% of the overall traffic to their website landed there through SEO and organic marketing tactics. Organic traffic is the most cost effective way to drive traffic and leads to a business' website because organic traffic is not paid for.  Over this nine month time period, they were also very pleased to see a large uptick in leads through their site. The Chopping Block saw a 139% increase in leads that came directly from their newly redesigned website. 

As they look toward 2016, the marketing team at The Chopping Block is excited for new features of HubSpot's CMS and plan to build out a larger strategy surrounding dynamic and smart content. By harnessing the power of dynamic and smart content, they aim to create a hyper-personalized online experience for each and every customer with ultimate goals of driving more cooking classes and in-store event registrations.

  

About The Chopping Block

The Chopping Block is one of the busiest cooking schools in the country, hosting hundreds of cooking classes and private events each month. With over 12,000 feet of cooking, event and retail space and six different kitchens, The Chopping Block is Chicago’s largest recreational school. Their mission is to get the country to cook.

Industry: Consumer Services

Company Size: Small Business

Location: United States

Software: Marketing

Start growing with HubSpot today

Start growing with HubSpot today

With tools to make every part of your process more human and a support team excited to help you, getting started with inbound has never been easier.

Get HubSpot free

Read More HubSpot Success Stories

eyeOpen.nl

Digital mortgage advisor eyeOpen.nl uses smart technology to help its customers find the product tha...

Sberbank Slovenia

Sberbank Slovenia is part of the Sberbank Group, one of the most economically viable financial insti...

Holsteiner

Holsteiner Verband is a German-based horse breeders’ association with roots that date back to the 19...

Townsend Security

Townsend Security provides customers with software and hardware appliances to secure their data. The...

Inbox Storage

Based in the Netherlands, Inbox Storage makes renting storage space as easy as possible for its cust...

Critizr

Based in France, Critizr provides a platform that makes it easier for companies to collect and manag...

Cedar Creek Cabin Rentals

Cedar Creek Cabin Rentals builds, rents and manages beautiful luxury private cabins in a natural mou...

Main Line Family Law Center

Main Line Family Law Center is a husband and wife team on a mission to help couples through their se...

Distinctive Landscaping, Inc.

Distinctive Landscaping, Inc. is a landscaper maintenance service provider, specializing in all aspe...

The Press Enteprise

The Press Enterprise is a newspaper providing news, events, promotions and more to Inland Southern C...

Back to customer stories homepage