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Salesforce Marketing Cloud vs HubSpot Marketing Hub

Marketing Hub is powerful, easy-to-use lead generation and marketing automation software that helps you drive revenue, save time and resources, and optimize your investments.

Get started with Marketing Hub today!

HubSpot

HubSpot is a cloud-based customer platform that helps scaling businesses grow better with marketing, sales, service, and content management engagement hubs.

Marketing Hub is an all-on-one marketing automation platform that enables you to reach the right target audience, convert prospects, and execute large-scale inbound marketing campaigns effortlessly, all within a powerful and user-friendly platform.

Salesforce

Salesforce is a cloud-based customer relationship management (CRM) platform with applications for sales, service, marketing and more that help bring customers and companies together.

Marketing Cloud Engagement is Salesforce’s marketing platform that helps businesses personalize and automate email, mobile, and web journeys for customers at scale.

Unlock the Power of Marketing Automation: Free Comparison Guide

Discover which marketing automation platform is right for your business. Get our comprehensive PDF guide that breaks down the features, benefits, and differences between HubSpot Marketing Hub and Salesforce Marketing Cloud.

Make an informed decision and supercharge your marketing efforts today!

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Download our FREE PDF Guide Comparing HubSpot Marketing Hub and Salesforce Marketing Cloud

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Key Capabilities of Marketing Hub

  • Stay Engaged: Drive revenue with high-quality leads.

  • Drive Productivity: Save time and resources with efficiencies that scale.

  • Empower Connections: Measure and optimize marketing investments with strategic reporting.

What Sets HubSpot Apart

Stay Engaged

What Salesforce Offers:

  • In Marketing Cloud, users can generate leads with email, landing pages, and forms — blog, site chat, and ads are not included
  • Send promotional messages with WhatsApp and push notifications; however, Social Studio has been retired, and shared inbox is only available with Salesforce Sales Cloud or Service Cloud (included with Unlimited editions or available as an add-on for other editions).

What Sets HubSpot Apart:

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Email Marketing

Marketing Hub customers see their email click-through rate increase 121% on average after 12 months. (HubSpot Annual ROI Report)

Drive Productivity

What Salesforce Offers:

  • Salesforce helps you automate marketing across touchpoints with Customer Journey Builder, but it’s not designed for nurturing leads
  • Develop marketing initiatives encompassing emails, landing pages, & mobile messages

Why HubSpot Wins

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Marketing Automation

Marketing Hub customers see an average increase of 129% in inbound leads after 12 months.
(HubSpot Annual ROI Report)

Empower Connections

What Salesforce Offers:

  • Analyze marketing performance with campaign reports & pre-configured dashboards, however in order to add custom dashboards and leverage sales data, users are required to purchase the Intelligence Reports Advanced paid add-on
  • See how contacts are engaging with your brand using engagement scoring and engagement frequency reporting, however  multi-touch revenue attribution requires purchase of Pardot for basic models and the B2B Marketing Analytics Plus add-on for advanced models

What Sets HubSpot Apart:

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Advanced Marketing Reporting

Marketing Hub customers who use reporting see 9x more inbound leads and deals closed [HubSpot ROI Report]

Feature Comparison

Total Cost of Ownership

HubSpot

Marketing Hub is powerful and easy-to-use: it’s customizable without being complicated, empowering instead of overpowering. Marketing Hub makes it possible to power deep customer connections with ease.

  • Implementation: The average time to activation for Marketing Hub Enterprise is under 3 months, and 88% of Marketing Hub Enterprise customers display high feature usage (source).
  • Business Results: Marketing Hub customers see their email click-through rate increase 121% on average after 12 months. (source)
  • Service & Support: HubSpot provides industry-leading customer service, included with purchase.

Salesforce

Marketing Cloud Engagement pricing may look straightforward, but costs quickly rack up with add-ons, support costs, and additional Salesforce or 3rd-party products needed. 

Capability
HubSpot
Salesforce
Base License
$$
Marketing Hub Enterprise
$$
Marketing Cloud Engagement Corporate
Seats
Unlimited
45
Contacts
10,000
45,000
Onboarding
$
$$
Service & Support
Phone, Chat & Email support included
$$$
30% of net licensing fees
Training & Educational Resources
Included:
HubSpot Academy, Community
Included:
Trailblazer Academy, Community
Migration
$
Add-on
$$
Add-on
Customization / Configuration
Easy to customize & configure in-house
$$$
Often requires partner or developer support
Developer Support
$
$$
Integrations
$
App MarketPlace
$$
Salesforce AppExchange, developer support often required
Time to Value
$
57 days to activation (source)
$$
~ 6 months to 1 year
Maintenance / Admin
$
Enjoy a seamless platform 
built on one code base

No admins needed
$$
Regular support required 
from a Salesforce administrator

1-4 admins needed (source)
Sandbox
Included
$
Add-on
Talk to Sales

Marketing Software That Grows With You

Start with free tools and upgrade as you grow, or hit the ground running with one of our premium editions.

Supercharge Your Marketing with AI

Generate landing pages, emails, or ads in just a few clicks with Campaign Assistant. Break through writer’s block and elevate the quality of your content with Content Assistant, and get tasks done faster using our conversational CRM bot, ChatSpot.

Calculate Your ROI with HubSpot

Calculate the return on investment (ROI) you could experience with HubSpot products using our free and easy-to-use ROI Calculator. You can also calculate the total cost of ownership (TCO) of your HubSpot software based on aggregated data from 177,000+ HubSpot customers globally.

What are customers saying?

HubSpot was recognized as a leader on Gartner's 2022 B2B Marketing Automation Magic Quadrant.

HubSpot Marketing Hub received G2's top 100 Best Software Products & Highest Satisfaction Products 2023

One of the main reasons we ended up choosing the HubSpot software was its user-friendliness. My team has a real mix of skills, from people who are comfortable coding an email to those who are new to the world of digital marketing. The HubSpot software suited every level of expertise; it was powerful yet straightforward. I knew that it would help us get all our activities working together and prove that they were getting results.

SARAH CALLAGHAN

Global Marketing Manager

Insights

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Related Resources

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Comparison Library

Picking software to run your business is not a decision you make lightly. We’re here to make it easier.

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App Ecosystem

Check out the hundreds of marketing apps and integrations you can use with HubSpot, including Mailchimp.

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Free Email Marketing Tools

Create, personalize, and optimize your marketing emails without waiting on designers or IT.

Attract More Customers with HubSpot today!

Use HubSpot Marketing Hub to stay engaged, drive productivity and empower connections with your customers today.