Understanding Your Partner Commissions

See your estimated commission for each sold account by going to Partner > Dashboard > Client List > Overview and looking at the “Estimated Commission” column.

To determine monthly owed commissions, all deals (or Qualified Transactions, as defined in the HSPPA) are multiplied by their commission rate at the end of each month. 

If your client pays in a different currency than what you receive payments in, the commissions will be converted to your payment currency. This is done by multiplying the commission amount by the current conversion rate on the last day of the month.

Estimated commissions give you a general idea of what you’ll earn from closed deals. They're based on the value of the sold HubSpot product(s) multiplied by the deal's commission rate (typically 0%, 10%, or 20%).

Please note that for non-USD client deals, your tier is calculated using a fixed foreign exchange rate to convert them into USD. This means your tier calculation and your actual commission amount may differ if the currency conversion rate at time of calculation differs from the fixed foreign exchange rate used in your partner dashboard.  We reserve the right to update estimates at any time.

Yes. We label them as “estimates” because your actual commission may change for various reasons, including client subscription updates, cancellations, accounting adjustments, and currency conversion rates at the time of payment. 

Partners are always paid in one currency, regardless of the currency your clients pay in. This currency is determined by the HubSpot entity your partner account was signed under when you joined the partner program.

Possible currencies based on location:

• North, South, and Central America (excluding Colombia) - USD
• Colombia - COP
• European Countries - EUR
• Asian Countries (excluding Japan) - SGD
• Japan - JPY
• Australia and New Zealand - AUD
• United Kingdom - British Pound
• Canada - CAD

There are several reasons why this may have happened: 

• We don’t have the proper documentation needed to pay you.
• We ask that you provide the required banking and tax documentation within six months of closing a deal OR within six months of an attempted, but failed, commission payment. If we continue to be unable to pay you due to missing paperwork for over six months, your revenue share will be forfeited. When revenue share is forfeited, the forfeiture is irreversible. Once we receive accurate, complete paperwork you can start receiving commissions on all future qualified deals (as outlined in Section 5 - “Revenue Share and Payment” of the HubSpot Solutions Partner Program Agreement). Please review our Program Policies page for more details about required documentation. 
• If you are a VAT/tax liable or Colombian partner, you must provide a required invoice in order to receive your revenue share payment. If we do not hear back within six months of our invoice request, your revenue share will be forfeited on previously sold deals. See the sections below with more information for tax-liable and Colombian partners about invoice submission requirements. 
• The deal was not eligible for commissions. 
  • Do It For Me (DIFM) is when HubSpot refers a deal to you. Unless the partner and deal are eligible for the Upmarket Referral Program, no commissions will be paid.  See our Sales Rules, Program Policies, and the HubSpot Solutions Partner Program Agreement for more information.
  • There is a subset of referrals that fall into the Upmarket Referral Program, which do qualify for 10% commissions for one year. See more details about this program here. 
• We pay commissions for deals you bring to HubSpot. But, we don’t pay commissions on deals that HubSpot reps refer you for (known as Do It For Me or DIFM deals), unless those deals fall into specific programs. Referrals from HubSpot are eligible for Sold MRR credit towards your tier, but not always for commissions. 
• You were an untiered partner collaborating on a deal with direct sales reps before November 1, 2019. You weren’t eligible for commission at that time.
•  
• The deal is no longer eligible for commissions.
• You closed a deal as a solutions provider more than 12 months ago. Commission expires for solutions providers 12 months after any deal closes. See the “Provider Revenue Share" section of the HubSpot Solutions Partner Program Agreement for more information.
• Your client did not pay their HubSpot bill. Partner commissions are paid out based on what the customer pays us. See Section 5B - “Revenue Share Payment” of the HubSpot Solutions Partner Program Agreement for more information.
• A customer objects to you receiving credit or revenue share for their account. This is uncommon, but if it happens, we’ll email you to make you aware that the customer requested you not receive commissions on their account, and will let you know the date the commissions ended. See Section 4 - “Qualified Transactions” of the HubSpot Solutions Partner Program Agreement for more information.
• You earned a commission as a partner but later moved to the provider program. In the provider program, you receive revenue share for 12 months only. If you have already received 12 months of revenue share or more from the date of the original deal sold date, your revenue share payment will stop immediately on the date of your downgrade to the provider level.
• Deals sold before April 1, 2023 are subject to a legacy plan. Partners will continue to make commissions on deals sold before April 1, 2023 until April 1, 2025, regardless of whether they are managing the client or not. After April 1, 2025, partners can continue to receive ongoing 20% commission on accounts they are actively managing, as designated by Managed MRR credit. If you are no longer receiving Managed MRR credit for a customer, revenue share for that customer will stop. 

Commissions are paid quarterly, 45 days after the quarter ends. It may take a few days for any given payment to post after processing.

During the Q1 remittance cycle (May 15), commissions earned in January, February, and March are disbursed to partners. During the Q2 remittance cycle (August 15), commissions earned in April, May, and June are paid, and so on for the Q3 and Q4 cycles. 

Note, commissions are not automatically disbursed during the remittance date for potentially VAT/tax-liable and partners located in Colombia. If you are one of these partners, see the sections below for more information about how to receive your revenue share. 

To be eligible to receive commissions, you must submit the appropriate and correct documentation through your partner account, and it must be accepted by HubSpot. 

For most partners, that simply means providing a completed bank form and tax wizard/form via your partner portal. 

There are some additional requirements for potentially VAT/tax-liable and Colombian partners. If you are one of these partners, see the sections below with more information about how to receive your commissions from HubSpot.

Partners are responsible for the submission of required documentation in order to receive commission payments from HubSpot. If the required and correct documentation is not submitted within six months immediately following the close of a qualified transaction, you are no longer eligible for revenue share. Forfeiture is irreversible. 

This could be due to a number of reasons. Some possible ones include:

• Missing or incomplete bank and tax forms required for payment
• Missing paperwork or improper/incomplete process followed when attempting to change the business name on your account
• There was a failure with your bank account, requiring an update to your banking info
• HubSpot has not received the required invoice if you are a potentially VAT/tax-liable partner or a partner in Colombia

Please submit a ticket here for more information about any missing payments. 

An authorized partner Primary or Billing contact will need to submit an updated bank and/or tax form via your partner portal. Step-by-step instructions can be found in this Knowledge Base article.  

If a provider upgrades to the partner level, any deals/product lines originally sold at the provider level will remain limited to twelve months of commissions. At the partner level, you can earn revenue share for up to three years on any new product lines sold to a customer, assuming all appropriate sales rules are followed. 

Commissions paid by HubSpot Deutschland GmbH, HubSpot France, HubSpot Ireland Limited, HubSpot United Kingdom, HubSpot Netherlands, and HubSpot Spain to a partner located in Germany, France, Ireland, United Kingdom, Netherlands, and Spain may be subject to VAT/GST (tax) because both the partner and the HubSpot subsidiary are located in the same respective country.

To ensure compliance in the countries we operate in, HubSpot requires the submission of a tax invoice in order to claim your partner commissions every quarter. 

If you are a partner located in one of the countries listed above, you may be tax-liable and are therefore subject to the invoice document requirement in order to receive payment of your commissions. 

To ensure compliance in the countries we operate in, HubSpot requires the submission of a tax invoice in order to claim your partner commissions every quarter. 

Once your invoice is submitted, reviewed and approved for accuracy, the payout will typically occur within ten business days.

To receive your commissions every quarter, you must submit a VAT/GST invoice. Please take these three easy steps. 

1. Create a VAT/GST invoice using HubSpot's quarterly commission statement.

• The invoice should:
  • Be addressed to the HubSpot subsidiary located in the same country as your business. For example, if you are located in France, your invoice will be addressed to HubSpot France.
  • Include all customer commissions earned in the quarter being invoiced.
  • Only have VAT/GST applied on customer commissions subject to VAT/GST.
• For compliance purposes, whether or not your commissions are subject to VAT/GST, HubSpot requires an invoice to issue payment. So if your commissions aren't subject to VAT/GST, then 0% VAT should be denoted on the invoice.

Please consult your local tax authority or a tax expert if you need further guidance on the applicability of taxes to your revenue share in your jurisdiction.

2. Submit your VAT/GST invoice to Partner Ops for review and approval. 

• Invoices should be submitted via this form. Select "Document Submission" as your Request Type.

3. Receive your payment.

• Once reviewed and approved for accuracy, the payout will typically occur within ten  business days.

Please ensure the timely submission of your quarterly invoice to avoid delay or forfeiture of your revenue share payment. 

Invoices should be addressed to the HubSpot subsidiary located in the same country as your business. For example, if you are located in France, your invoice will be addressed to HubSpot France.

We are not able to give you specific tax or legal guidance on the amount, rate, or applicability of tax to your revenue share payments. Please consult your local tax authority or a tax expert if you need further guidance on the applicability of taxes in your jurisdiction.