HubSpot Solutions Partner Program Policies

This policies page is intended as an easy guide to locate the processes and policies related to the program. All participants in the Solutions Partner Program are required to agree to the Solutions Partner Program Agreement and remain in compliance with these terms as part of the Agreement.

Note: Capitalized terms used but not defined in these policies have the meanings set forth in the HSPPA

Fill out/provide your paperwork to receive revenue share

To receive revenue share (commissions) you have earned when your registered domains/customers purchase HubSpot, you must complete the appropriate paperwork.

  • You can fill out and submit your ACH/Wire Form and W-8/W-9 tax forms from within your partner portal. Step-by-step instructions can be found here.
  • If you are located in a region where your customer commissions may be subject to VAT/GST, you will need to submit a VAT/GST invoice every quarter to receive your commissions 
    • Invoices should be emailed to partnercommissions@hubspot.com
  • If you are a partner in Colombia, you will need to submit additional documents to receive your commissions, including: RUT, Bank Certificate, SSN proof of payment document (if applicable), and a quarterly invoice. 

Revenue share payments are paid out on a quarterly basis. If you do not provide the required paperwork within 6 months immediately following the close of a Qualified Transaction, those revenue share payments will be forfeited. Please review Section 4 of the HubSpot Solutions Partner Program Agreement (HSPPA) for more information on Revenue Share and Payment.

Once a Qualified Transaction is finalized you become eligible for Partner Revenue Share. Partner Revenue Share is equal to 20% of the monthly recurring net revenue and is paid for as many months as the customer’s subscription remains active with HubSpot for the product line(s).

For more information about Partner Revenue Share, please review the frequently asked questions


Register your current and prospective client domains:

You will need to register current or prospective client domains within your Partner Portal in order to be eligible for revenue share when you sell HubSpot to that domain.

Domain registration is intended for your current and prospective clients only. Partners should only register domains that they have established a demonstrable business relationship and who you are actively approaching and are engaging with in pursuit of a sale. 

Each accepted registration will expire six months (180 days) from the date the prospect was registered. If you are actively pursuing a prospect and the registration has expired, then you may re-register the prospect manually for another ninety (90) days.

Your domain registration capacity is determined by your partnership tier level. Capacity levels are subject to change at HubSpot’s discretion.

Elite: 175 domains

Diamond: 75 domains

Platinum: 25 domains

Gold: 15 domains

Partner: 10 domains

It is important that you maintain the appropriate capacity. You may be suspended or previously registered and accepted domains may no longer be eligible for revenue share if you are above your capacity limits. 

Partners can choose to use deal registration as another way to register domains. When a partner creates a shared deal through deal registration, the system automatically attempts to register the domain for that deal to the partner. If the domain is available, it will register the domain to the partner. If the domain is not available, the shared deal will still be created as a co-sold deal (if a HubSpot direct sales rep owns the domain) or as a best partner wins deal (if another partner owns the domain).

Please note that rules around tier credit and commission eligibility do not change with deal registration and are still based on domain ownership. For relevant terms on registration and eligibility requirements please also see “Section 3: Qualified Transactions” in the HSPPA.

It is important to familiarize yourself with all HubSpot Solutions Partner Program Sales Rules (this includes detailed processes for how to pursue domains that are not eligible for registration).


Understand program entry requirements:

Partner Level: to become a HubSpot Solutions Partner, you need to purchase at least one subscription to a HubSpot Professional Product (Sales Hub Professional, Service Hub Professional, Marketing Hub Professional, or the CMS all count). In the event that your subscription with HubSpot is no longer active, you will be removed from the program.

Why? We find that partners who use our software are also the most successful at selling their services tied to it. We want all of our partners to be set up for success, which is why we've made this a program requirement.


Familiarize yourself with the HubSpot Event, Press and Branding Guidelines

You are able to promote your partnership through your certification or tier badge. 

Please note that HubSpot and INBOUND are trademarked terms and guidelines for using these terms are located in the above guidelines. 


Training & Certifications Requirements 

We have a number of training and certifications available as part of the Solutions Partner program, located in HubSpot Academy under Partner training.

In order to publish your profile in the Partner Directory you must pass a minimum of one HubSpot Certification. 

In order to become a tiered Solution Partner you must pass and maintain the Partner Certification.

Certain trainings and certifications unlock additional opportunities under the program, such as the Advanced Implementation Certification.


Stay up to date with the program

Visit the partner resource center located under the “Partner” drop down in your HubSpot portal to find resources. 

Subscribe to the Partner News blog to stay up to date with important program updates.

Note: Capitalized terms used but not defined in these policies have the meanings set forth in the HSPPA

Fill out your paperwork to receive revenue share

To receive revenue share (commissions) you have earned when your registered domains/customers purchase HubSpot, you must complete the appropriate paperwork. 

  • You can fill out and submit your ACH/Wire Form and W-8/W-9 tax forms from within your partner portal. Step-by-step instructions can be found here.
  • If you are located in a region where your customer commissions may be subject to VAT/GST, you will need to submit a VAT/GST invoice every quarter to receive your commissions.
    • Invoices should be emailed to partnercommissions@hubspot.com
  • If you are a partner in Colombia, you will need to submit additional documents to receive your commissions, including: RUT, Bank Certificate, SSN proof of payment document (if applicable), and a quarterly invoice. 

Revenue share payments are paid out on a quarterly basis. If you do not provide the required paperwork within 6 months immediately following the close of a Qualified Transaction, those revenue share payments will be forfeited. Please review Section 4 of the HubSpot Solutions Partner Program Agreement (HSPPA) for more information on Revenue Share and Payment.

Once a Qualified Transaction is finalized you become eligible for Partner Revenue Share. Partner Revenue Share is equal to 20% of the monthly recurring net revenue and is paid for as many months as the customer’s subscription remains active with HubSpot for the product line(s).

For more information about Partner Revenue Share, please review the frequently asked questions


Register your current and prospective client domains:

You will need to register current or prospective client domains within your Partner Portal in order to be eligible for revenue share when you sell HubSpot to that domain.

Domain registration is intended for your current and prospective clients only. Partners should only register domains that they have established a demonstrable business relationship and who you are actively approaching and are engaging with in pursuit of a sale. 

Each accepted registration will expire six months (180 days) from the date the prospect was registered. If you are actively pursuing a prospect and the registration has expired, then you may re-register the prospect manually for another ninety (90) days.

Provider level capacity is 10 domains. Your domain registration capacity is determined by your partnership level. Capacity levels are subject to change at HubSpot’s discretion. 

It is important that you maintain the appropriate capacity. You may be suspended or previously registered and accepted domains may no longer be eligible for revenue share if you are above your capacity limits. 

Partners can choose to use deal registration as another way to register domains. When a partner creates a shared deal through deal registration, the system automatically attempts to register the domain for that deal to the partner. If the domain is available, it will register the domain to the partner. If the domain is not available, the shared deal will still be created as a co-sold deal (if a HubSpot direct sales rep owns the domain) or as a best partner wins deal (if another partner owns the domain).

Please note that rules around tier credit and commission eligibility do not change with deal registration and are still based on domain ownership. For relevant terms on registration and eligibility requirements please also see “Section 3: Qualified Transactions” in the HSPPA.

It is important to familiarize yourself with all HubSpot Solutions Partner Program Sales Rules (this includes detailed processes for how to pursue domains that are not eligible for registration).


Understand program entry requirements:

Provider Level: to fully activate your partnership with HubSpot, you need to purchase at least one subscription to a HubSpot Starter Product (Sales Hub Starter, Service Hub Starter or Marketing Hub Starter all count). In the event that your subscription with HubSpot is no longer active, you will be removed from the program. Providers must also complete online Solutions Partner onboarding within 30 calendar days of being accepted, and successfully register at least one lead in their Partner Portal.

Why? We find that partners who use our software are also the most successful at selling their services tied to it. We want all of our partners to be set up for success, which is why we've made this a program requirement.


Familiarize yourself with the HubSpot Event, Press and Branding Guidelines

You are able to promote your partnership through your certification or tier badge. 

Please note that HubSpot and INBOUND are trademarked terms and guidelines for using these terms are located in the above guidelines. 


Training & Certifications Requirements 

We have a number of training and certifications available as part of the Solutions Partner program, located in HubSpot Academy under Partner training.

In order to publish your profile in the Partner Directory you must pass a minimum of one HubSpot Certification. 


Stay up to date with the program

Visit the partner resource center located under the “Provider” drop down in your HubSpot portal to find resources.