One of the biggest challenges for the marketing team at SpinWeb before using HubSpot was gathering the right kind of lead intelligence to build consistently strong sales pipelines and forecasts. The team collectively had a lot of expertise creating content and executing content marketing strategies for their clients. However, they lacked the tools to understand what content was working to generate new leads or customers. They tracked basic metrics with Google Analytics but felt they were limited. The sales and marketing teams at SpinWeb did not have a system in place to properly communicate their strategies and achievements, these departments essentially operated in siloes. As an agency founded on the value of continuous improvement, Michael Reynolds, President and CEO, sought a solution that would help them scale and measure their success in a systematic way.
Prior to implementing HubSpot, SpinWeb’s online leads came in from either their blog subscription or “Contact Us” form. These low-level leads came in occasionally but not frequently enough to sustain a healthy sales pipeline. They were missing out on an opportunity to generate more online leads because they didn’t have any offers on their website. Now, they have a number of offers for prospects at each state of the marketing funnel and use HubSpot's Landing Pages to capture the contact information of leads who are interested in these offers. This helped them grow their database very quickly, suddenly having more people they could talk to than ever before.
HubSpot's Blog and Keywords tools have also helped the SpinWeb marketing team to generate more leads by guiding them to produce content that is more compelling to their target audience. The SEO optimization and keyword suggestion features reduce friction for the writer , according to Michael. “Blogging without keyword research is just shooting content in the dark. Keyword research without content is just over-analyzing data with no action. So with HubSpot, when you put those tools together, you have a good framework to build your list of topics that guide your content in the right direction. Without it, you can easily go off the rails, get too broad and ineffective."