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HubSpot Enterprise

Enterprise CRM Software Built for Scale and Control

One platform that connects your teams, centralizes your data, and scales with your organization.

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Enterprise Customer Platform
Business Solutions

Enterprise Solutions to Your Biggest Challenges

Coordinate campaigns across markets, support long sales cycles, and serve customers at high volume, with the control your IT and security teams expect.

CRM Dashboards

Give every team its own space, with shared rules.

Set up teams by region, brand, or business unit, and give each one its own space and the access it needs. Leaders can see across the teams beneath them, and you can test changes safely before they reach everyone. Everyone follows the same rules, so you can grow without losing control.

Hierarchical Teams

Organize teams in parent and child groups that mirror your org, so leaders see across the teams beneath them.

Advanced Approvals and Partitioning

Require sign-off before changes go live, and assign assets and records to specific teams so each group sees only what’s relevant.

Custom Permission Sets

Control what each role can view, edit, and export, down to individual fields.

Multi-Account Management

Run separate HubSpot accounts for each brand or region while keeping shared data and assets connected.

Skill-Based Routing

Send each request to the person with the right skills to resolve it.

Sandbox
Test changes in a safe copy of your account, then deploy them to production when they’re ready.
Reporting Marketing Analytics

Bring your data together and keep it protected.

While other teams wait for reports to catch up, yours can see what’s working right now. Bring your data together from the tools you already use, keep sensitive details protected, and see where customers move forward or drop off. Leaders get a complete, current picture they can trust.

 

Data Warehouse Integration

Sync data between HubSpot and your data warehouse, such as Snowflake, so every team works from the same customer data.

Journey Analytics

See how contacts move through each stage of the customer journey and where they drop off.

Sensitive Data Handling

Store regulated information, like government IDs and financial data, with added protection and access controls.

Advanced Automation
Automate multi-step processes across teams, with branching logic that fits how your business runs.

12-Month Audit Logs

Review who changed what in your account, with a record that supports compliance checks.

Advanced Datasets

Combine data from multiple sources into reusable datasets with formulas, then build custom reports from them.

Prospecting Agent

Put AI agents to work on your busiest jobs.

AI agents handle the busy work. One researches prospects and drafts outreach, one answers customer questions around the clock, and one gives instant answers about your customers. Your teams spend less time on routine tasks and more time with people, and you can connect your own AI model to power your workflows.

Customer Agent
Resolve customer questions using your business context and take action in connected systems.

Prospecting Agent

Research prospects and drafts personalized outreach, so reps spend more time in conversations.

Data Agent

Give instant answers about your customers by researching across your CRM data and the web.

Lookalike Lists
Set response and resolution targets, get alerts when tickets are at risk and report on your team’s SLA performance.

Pathfinder

Suggest the stages of your customer journey for you, so you don’t have to define each one by hand.

Bring Your Own LLM

Connect your own AI model account to power AI actions in your workflows.

Explore case studies

Real Growth, Real Stories

See what growing teams have built with HubSpot Enterprise.

“The partitioning of assets and teams have helped us a lot. It allows for us to effectively communicate to different audiences within that one instance of HubSpot without overlap."

Nicolette Kleinhampl

Marketing Automation Specialist

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“From division heads to managers and staff, everything has to be recorded on HubSpot. Forget slides, emails, phone calls, notes, and meetings scattered everywhere. We have a saying, ‘If it’s not on HubSpot, it doesn’t exist!’ It’s the only version of the truth.”

Adam Jones

Director of Business Development

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"We’ve used Prospecting Agent for cold outbound, inbound follow-up, conference campaigns, and re-engagement, and it’s held up across all of them. That’s when it stopped being a nice-to-have and became a real value creator.”

Julia Olson

Senior Director of CRM Strategy and Operations

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See what HubSpot makes possible.

  • +231%

    increase in inbound leads

  • 59%

    increase in deal close rate

  • 20%

    increase in tickets closed

306,000+ customers in over 135 countries grow their businesses with HubSpot

Enterprise is powerful. And we’ve made it simple.

HubSpot Onboarding

Get guided setup from dedicated specialists, plus agentic onboarding to help configure your portal for large, multi-team businesses.

24/7 Customer Support
Reach our support team any time, day or night, with email, phone, and live chat support for Enterprise.

Free Education & Training
Build skills with role-based certification courses, live training, and industry best practices.
Asana
Gmail
Intercom
Mailchimp
Google Ads
Shopify
Slack
Zapier

Integrate With More Than 2,000 Apps

Connect HubSpot’s Professional Customer Platform to the tools your team already uses. Explore app integrations in the HubSpot Marketplace.

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Frequently Asked Questions

Enterprise CRM software is a customer relationship management system built for large organizations with many teams, brands, and systems. It centralizes customer data and adds enterprise controls like hierarchical teams, custom permissions, audit logs, and sensitive data protection. HubSpot's enterprise CRM software is part of the Enterprise Customer Platform, so marketing, sales, service, and operations teams work from the same customer records.

Professional gives growing teams the automation and reporting they need. Enterprise adds the controls larger organizations need as teams, data, and processes multiply:

  • Customization: custom objects and advanced workflows that fit the way your business runs.
  • Team governance: hierarchical teams, field-level permissions, and content partitioning.
  • Analytics: customer journey analytics and AI-powered insights across teams.
  • Security: single sign-on, sensitive data protection, and sandbox environments.

HubSpot’s enterprise CRM software gives large teams this control without a long implementation. Most customers see meaningful value within 90 days.

Yes. HubSpot Enterprise supports up to 15 million contacts, expandable to 50 million. Its API handles up to 3 million calls per day. Custom objects model complex data relationships, field-level permissions protect sensitive records, and sandboxes let you test changes before they go live.

Learn more about HubSpot’s products and services.

HubSpot Enterprise stores regulated information, such as government IDs and financial data, with sensitive data protection. Field-level permissions and single sign-on control who can see it. Hierarchical teams keep access in line with your org structure. Approval workflows and 12-month audit logs support compliance reviews.

Learn more about Sensitive Data protection.

At HubSpot, we ensure responsible and secure AI use by combining powerful language models with built-in security controls, allowing businesses to use AI confidently without worrying about compromised data. Our approach prioritizes trust, transparency, and accountability, with privacy built into our AI development process.

A key security feature is our ability to detect and mask personal information before AI processing, protecting your sensitive data while enabling your teams to use advanced AI capabilities. We also provide comprehensive documentation around our data privacy approaches and safety measures, maintaining full transparency around how our AI features work.

Learn more about HubSpot AI trust and safety.

 

Hierarchical teams, custom permission sets, and content partitioning let each region or brand work in its own space. Multi-account management gives each business its own HubSpot account while keeping shared data, assets, and reports connected.

 

 

HubSpot Enterprise starts at $1,800/month billed annually, or $75/month per seat billed monthly. Discounts are available for new customers for a limited time. For full pricing details and package information, visit our pricing page.

HubSpot publishes its full security and compliance documentation publicly, including independent audit reports (SOC 1 Type II, SOC 2 Type II, SOC 3), compliance certifications (HIPAA, GDPR, CCPA, EU Cloud Code of Conduct, TRUSTe), annual third-party penetration test results, and the full subprocessor list. You’ll also find AI Model Cards and AI Trust FAQs that explain how HubSpot’s AI features handle security, privacy, and data use. For more information, visit the HubSpot Trust Center.

Unify your customer experience with enterprise capabilities that drive growth and simplify operations.

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