No two days look the same, but you’ll often find me supporting product teams with usage analytics and experimentation, partnering with company leaders on strategic insights, and mentoring fellow analysts. Lately, I’ve also been working on AI enablement across Ops - definitely a recent favorite!

Our customers are the internal data teams that model data for the business reps to use in making decisions. For example, the finance data used in reporting is modeled by our customers, who can locate and trust in their data because of the governance work my team does.

My team helps hundreds of analysts grow their skills, which leads to better & faster insights, which leads to more effective decision-making. This impacts lots of areas at HubSpot: the products we build, the way we engage with customers, the experiments we launch... and it's all done through the lens of creating value for each customer. I feel grateful to be in a position to indirectly influence so many things going on at HubSpot.

No two days are the same in my role - that's what I love most about it. We are constantly working on ways for AI to improve our sales tools, from initial pilots to company-wide rollouts. I collaborate daily with multiple teams, including Data Science, Engineering, Marketing, and Automation teams (to name a few), turning ideas into tools that directly impact sales performance. The pace is fast, but seeing innovations go from pilot to full rollout in weeks/months makes every project exciting.

We solve for the customer by providing a good data foundation that feeds downstream processes. These downstream processes rely on the data to understand how our customers are using HubSpot, so that we can continue to improve the experience and make the product even easier to use.