2x Increase in Revenue
2X increase in leads
100% of leads via inbound
Marketing agency DW Inbound was founded in 2013 when the inbound methodology was still relatively unknown in France. It used manual methods and some point solutions to achieve results, but it found that the lead volume it needed just wasn’t there.
“The aim was to get all our activities working in sync, and we decided that an all-in-one solution was the best way forward,” explains DW Inbound's CEO, Jimmy Hoareau.
DW Inbound wanted a platform that would work for both itself and its clients, so it began to look at partner programs. It investigated Marketo, Eloqua and Webmecanik, but Jimmy was already leaning towards HubSpot. After all, he had been first introduced to inbound through its blog back in 2012, and he had been reading and downloading its content ever since.
“To be honest, we didn’t need much convincing, because the HubSpot software had all the tools we would ever need under the one roof. The support and training that we would get as a HubSpot Partner was also key – we felt that this was a company that genuinely cared about our success.”
The decision was made, and DW Inbound signed up to the HubSpot Partner Program in 2015. They now many references from clients using inbound marketing and recruiting in the strategies founded with DW Inbound (DigitaWeb).
DW Inbound got started by using the HubSpot growth stack, the combination of the Marketing, CRM and Sales software, on its website. It defined its personas – companies in the technology, recruitment and franchising industries – and created content to appeal to their interests.
Today, the agency’s website is a model of inbound in action. It has an active blog and manages its social media accounts with the Social Inbox App. Visitors are encouraged to engage with the website through Calls-to-Action and Forms and then nurtured through the funnel with Workflows.
“We use the CRM and the Sales Pro software to get a clear view of where we are with our leads and to close deals more efficiently. The growth stack has helped us produce a much smoother way of working, and there’s greater transparency between our marketing and sales teams.”
The agency quickly achieved success with its new approach, and leads began flowing in within weeks.
“That has been a big change for us. Before we became a HubSpot Partner, we spent around €400 a month on Google AdWords. We don’t need to do that anymore; we get 100% of our leads through inbound.”
DW Inbound finds that it sometimes has to educate specific prospects on just how valuable the inbound methodology can be. An effective way to do this is to get them started with HubSpot’s freemium software, says Jimmy.
“The free tools give them concrete proof that it works, and they see that there is the potential to do even more. They usually end up moving to the premium products, and then we can show them what we can do. For example, we got 5,000 leads for our clients last quarter, and we typically double their website traffic within 12 months.”
Since joining the HubSpot Partner Program, DW Inbound has achieved some fantastic results. Its web traffic is up by 2X, and so are its leads – it gets an average of 300 per month. The agency’s revenue has increased by 2X, it has 11 clients on the HubSpot software, and it has become a Gold Tier Partner.
“100% of our customers now sign up to retainer contracts, which allows us to develop long-term strategies and get them better, more consistent results. It also brings us a predictable revenue stream, which is very welcome.”
While attending the HubSpot Partner Summit in Dublin, Jimmy learned more about the power of the growth stack, and he is convinced that it is the future of inbound.
“We’re actively working on getting more clients using it because the growth stack allows us to produce truly integrated campaigns. We want to be known as an agency that can help with the entire funnel, which is why we started offering sales enablement services at the start of 2017. That’s the all-important step – transforming leads into customers."
As far as plans go, ’s ambition is to become the number one agency for companies in French-speaking regions by 2020.
“We want to be the connection that brings the inbound to businesses from Canada to Morocco, and our HubSpot Partnership is going to be key to that.”
9.7x Increase in Traffic
267% Increase in Leads
56% Decrease in Time to Close Tickets
87% Increase in Customers
30% Increase in Turnover
1,000% Increase in Monthly Traffic
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