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Pipedrive vs HubSpot Sales Hub

Sales Hub is easy and powerful sales software that connects without complexity, powers productivity with easy-to-adopt tools, and supports growing sales orgs.

Get started with Sales Hub today!


HubSpot is a CRM platform with all the software, integrations, and resources you need to connect marketing, sales, content management, and customer service. Each product in the platform is powerful on its own, but the real magic happens when you use them together.

Sales Hub is HubSpot’s easy and powerful sales automation software that connects without complexity, drives productivity with easy-to-adopt tools, and helps growing sales organizations prospect smarter, accelerate revenue growth, and scale insightfully.


Pipedrive is a cloud-based CRM solution that helps businesses manage their sales pipeline. It uses activity-based selling to streamline the sales process and close deals.

Key Differentiators of Sales Hub

  • More connected: Sales Hub seamlessly integrates your data and empowers your team to form lasting relationships with their prospects. 

  • More productive: Sales Hub provides a connected, crafted UI experience for faster activation and better adoption, so reps can spend more time actually selling.

  • More supported: HubSpot makes sure you have the help when you need it with HubSpot’s world-class customer support, award- winning HubSpot Academy, and Professional Services designed to maximize the power of Sales Hub.

What Sets HubSpot Apart

More Connected

What Pipedrive Offers:

  • Pipedrive allows you to store detailed information about your customers, such as their contact information, their needs, and their history with your company.
  • With Pipedrive's Lead-Booster add-on, your sales reps can provide a personal touch to conversations whenever necessary, no matter where they are via web or mobile app. If your team is occupied, your Chatbot can take over to ensure that no leads are lost.

What Sets HubSpot Apart:

  • The foundation of your HubSpot account is a database of your business relationships and processes, known as the CRM. The CRM stores details regarding your customers, including their contact details, requirements, past interactions with your organization, among other attributes.
  • HubSpot’s lead scoring software uses data points from the entire customer journey to analyze and score each lead. In turn, your team can close more deals with data-backed prioritization and perfectly timed follow-ups. No add-ons required.
Sales Hub Conversations with frame FR

Sales Hub customers see their average deal amount increase by 18% on average after 12 months. (Hubspot Annual ROI Report)

More Productive

What Pipedrive Offers:

  • Pipedrive provides reports that can be used to track your sales performance and identify areas for improvement.
  • For an additional cost, users can purchase the Pipedrive Project add-on, which allows them to organize and manage their projects during and after they are won.

What Sets HubSpot Apart:

  • With Sales Hub, you can create accurate sales forecasts, manage and maintain strong sales pipelines and maximize revenue by prioritizing the most important deals.
  • With HubSpot’s free task management software, you can store, track, manage, and report on the tasks and activities that make up your relationships with customers and streamline your sales process.
SalesHub_Dealboard_with frame

Sales Hub customers close 36% more deals on average after 12 months. (Hubspot Annual ROI Report)

More Support

What Pipedrive Offers:

  • For all Pipedrive plans, customers are provided with Pipedrive's live chat that is available 24/7,  and support through email, in which responses are typically recieved within 24 hours.
  • If you're looking for a way to learn more about Pipedrive CRM software or improve sales and marketing skills, the Pipedrive Academy can be utilized.

What Sets HubSpot Apart:

  • 24/7 customer support is included with every plan. For Enterprise customers, phone is included at no extra charge.
  • HubSpot Academy is the worldwide leader in inbound marketing, sales, and customer service/support training; maximize Sales Hub's power and learn everything you need to know about the most sought-after business skills within the award-winning HubSpot Academy.
SUIs_SalesHub_Leads Email

Customers take an average of 35 days to activate Sales Hub. (Hubspot Annual ROI Report)

Feature Comparison

Feature HubSpot Pipedrive
Base License
Sales Hub Enterprise
Pipedrive Professional
Account, Contact, Lead & Opportunity Management
Workflow & Approval Automation
Pipeline Management

Forecast & Reporting

Sales Emails & Alerts
Deal Rotting

Prospecting Tools

(Prospecting Workspace, Sequences, AI sales email generator, Mobile prospecting)


Limited functionality

Sales Bots
Requires LeadBooster Add-on
Account/Opportunity Insights
Call Transcripts and Coaching
Talk to Sales

Total Cost of Ownership


HubSpot Sales Hub helps teams close more deals, deepen relationships, and manage their pipeline more effectively — all on one connected platform.

  • Implementation: The average time to activation for Sales Professional is less than 2 months and 72% of Sales Hub Enterprise customers display high feature usage (source).
  • Sales Hub customers see their deal close rate increase by 109% on average after 12 months.
  • Service & Support: HubSpot provides different support channels depending upon your subscription, all included.


Pipedrive offers 5 plan options and pricing is available per user, per month.

Base License
Sales Hub Professional
Pipedrive Professional
Not Included
Service & Support
Phone, Chat & Email support included
Chat & Email support included
Training & Educational Resources
HubSpot Academy, Community
Pipedrive Academy, Community
Not Included
Easy to customize & configure in-house
Easy to customize & configure in-house
Developer Support
App MarketPlace
Time to Value
35 days to activation
<1 month
Enjoy a seamless platform 
built on one code base

1 admin
Requires Pipedrive internal support
Get a demo

Calculate Your ROI with HubSpot

Calculate the return on investment (ROI) you could experience with HubSpot products using our free and easy-to-use ROI Calculator based on aggregated data from 177,000+ HubSpot customers globally.

Sales Software That Grows With You

Start with free tools and upgrade as you grow, or hit the ground running with one of our premium editions.

What are customers saying?

HubSpot Sales Hub received G2's top 100 Best Software Products & Highest Satisfaction Products 2023
Sales Hub was ranked on G2’s Most Implementable software in Spring 2023.

We were growing fast—the client base was doubling every year. But Pipedrive was really clunky. There wasn’t any functionality for forecasting, which was a bit frustrating. The UI was also really dated. It looked more like accountancy software… With HubSpot, it was like a fog had lifted. It felt so futuristic. It was great.

Owen Pickrell

Head of Sales

Disciple Media

new disciple logo

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Close More Deals with HubSpot’s today.

Use HubSpot Sales Hub to help teams close more deals, deepen relationships, and manage sales pipelines more effectively.