Bring the voice of the customer directly into your CRM and provide better coaching for your team with insights from customer calls.
Understand how your team is performing on customer calls
Provide coaching for your sales team with data-driven insights
Integrate your calling service with HubSpot Smart CRM
Customer conversations are the richest source of insights for both sales leaders and reps. But as call volumes increase, manually sourcing insights can feel impossible.
Easily track your team's performance with HubSpot's conversation AI. HubSpot automatically captures voice data in HubSpot Smart CRM and provides deeper insights into your calls. Unlock coaching opportunities, quantify competitive trends, and surface top objections. Then, make data-driven decisions to improve your sales strategy.
Have questions? Give us a call and we'll walk you through it.
+1 857-829-5060Check out the calling apps you can integrate with HubSpot.
Learn how to connect your phone to HubSpot Smart CRM and make calls from a contact record.
Learn how these call center metrics can help you analyze and improve your customer service.
Conversation intelligence is available in Sales Hub. Explore additional Sales Hub features below.
Share a link with customers that lets them see when you're free and book meetings with you.
Track one-off emails to prospects. Receive real-time notifications when emails are opened or clicked.
Save and reuse your best performing emails, and share them with your team for a faster and more consistent way to communicate with prospects.
Build a library of sales documents that you can easily share with prospects.
Call prospects through VOIP from inside your HubSpot account. Calls can be recorded and auto-logged on the contact record for future reference.
Track prospects’ visits to your site in real time, determine which companies are the most engaged, and set up custom email notifications for your team.
Write one-to-one prospect emails, and schedule them for the right send and receipt time.
Connect HubSpot CRM to your Gmail or Outlook inbox to send email from the CRM, set up a shared team email account, and access dozens of other useful, time-saving tools.
Get powerful context about the people and companies you’re emailing, right inside your Gmail or Outlook inbox.
Create and share professional-looking quotes in just a few clicks.
Achieve total visibility into your sales metrics, with deep insights into your pipeline and a quick way to build more accurate forecasts, right out of the box.
Build a library of sales best practices and resources to share with your team.
Use workflows to automate lead rotation and task creation, and streamline prospect follow-up with sequences.