Your JAPAC Customer Success Team
We're here to help you grow—every step of the way.
A Team of Customer Success Managers Working Collaboratively to Drive Your Success
HubSpot’s team-based customer success approach is designed to provide you with quick and specialized assistance. Because we value your time, you can expect us to get back to you quickly. Because your business presents unique challenges, we’ll leverage our flexibility and specialization across the team to align you with the best solution.
Our purpose is to help you keep growing by:
- Serving as your main point of contact and advocate at HubSpot
- Connecting you with resources and developing a strategy for leveraging the software
- Clarifying your subscription terms and assisting with billing, at your request
The best way of connecting with our team is via our shared e-mail inbox at customersuccess-apac@hubspot.com. This allows us to quickly assess your question, collaborate with multiple members of our team, and provide you the fastest and highest-quality information available.
Here’s to your continued growth!
What's the difference between HubSpot Support and the Customer Success Team?
HubSpot Support specializes in technical troubleshooting questions and can be reached 24/7 through the help button in the bottom right corner of your portal. The Customer Success Team specializes in strategy and best practices and can be reached through the form below. They can also answer any questions you have about your account and billing.