Make calls directly from your browser, consolidate calling intelligence, and automatically track calls in your HubSpot Smart CRM.
Dial and receive customer support calls right in your browser
Prioritize your daily sales calls based on your HubSpot database
Automatically log every call in your CRM contact records
As a sales or customer support rep, you spend most of your day on the phone. But it's easy to get overwhelmed and lose track of what calls you need to make, what to follow up on, and the outcome of each call.
With HubSpot's call tracking software, you can easily receive and resolve your daily calls. Route incoming calls based on customer preference, and collect valuable information for your sales and support processes with AI-powered conversation intelligence.
Have questions? Give us a call and we'll walk you through it.
+1 888-482-7768Check out the calling apps you can integrate with HubSpot on the HubSpot App Marketplace.
Learn how to connect your phone to HubSpot and make calls from a contact record.
Check out HubSpot's blog post to get the best tips and tricks on sales prospecting.
Call tracking is a sales automation function that tracks incoming or outgoing calls that your sales and support team makes. Originally designed to track where incoming calls are being generated, modern call tracking also uses artificial intelligence to make intelligent recordings of calls and propose critical points of the conversation for review later on.
Sales and support teams can use call tracking to understand how the team is performing. Likewise, your marketing team can use call tracking to know where to attribute incoming leads and how to distribute marketing dollars.
With HubSpot, call tracking will automatically funnel information into any system within the HubSpot suite of products. You’ll see calls tracked within HubSpot’s Smart CRM, sales pipeline software, and help desk, so you’ll never miss any important context on leads or customers.
HubSpot’s call tracking feature is available in the Starter, Professional, or Enterprise edition of Sales and Service Hub. See pricing for Sales Hub and pricing for Service Hub.
Popular features of HubSpot call tracking include:
Setting up call tracking in HubSpot is a seamless process. You can register an existing number, acquire a HubSpot number, or set up a calling integration. To learn more, see our knowledge base article on setting up calling.
Call tracking software is available in Sales Hub and Service Hub. Explore additional HubSpot features below.
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