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Call Tracking Software

Call tracking helps you make calls directly from your browser, consolidate calling intelligence, and track calls in your HubSpot Smart CRM.

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  • Make and receive calls from your browser or mobile device using HubSpot phone numbers

  • Power dial with voicemail drops, automatic logging, and AI-assisted note-taking

  • Coach smarter with conversation intelligence and real-time call insights

Support and sell more efficiently.

As a sales or customer support rep, you spend most of your day on the phone. But it's easy to get overwhelmed and lose track of what calls you need to make, what to follow up on, and the outcome of each call.

Easily receive and resolve your daily calls, whether at your desk or on the go, with call tracking. Route inbound calls based on customer preferences, and start or forward calls right from your mobile device. Capture valuable insights for sales and support with AI-powered conversation intelligence tools that help your team learn and improve with every call.

  1. Automate call sequencing and streamline outbound outreach.

    The sales power dialer [beta] helps reps move through call lists quickly without switching tabs or logging every step. Queue up calls directly from the CRM, and let the dialer validate numbers and connect you automatically. Drop voicemails in a single click, skip or pause calls as needed, and capture call outcomes automatically with built-in logging and disposition tracking. It’s a faster, more focused way to connect with prospects.

  2. Transcribe calls and generate AI-powered summaries when you want.

    HubSpot's calling notetaker eliminates the distraction of manual note-taking by automatically transcribing calls in real time and generating instant, editable summaries with clear action items. All notes and transcripts are logged directly to your CRM for easy access. And with embedded Breeze features, reps can chat with AI during or after the call to surface insights and identify next steps in the moment.

    Reps can more easily engage with prospects while managers gain powerful coaching tools through searchable transcripts and conversation insights. No more scattered notes or missed follow-ups — just focused selling that drives results.

  3. Manage complex calling processes.

    It’s never been easier to manage large, complex calling processes inside HubSpot. With inbound calling, power dialer, simultaneous ringing for support teams, and IVR calling trees, your support operations will take a step forward in providing a seamless calling experience for your customers.

Have questions? Give us a call and we'll walk you through it.

+1 888 482 7768

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