Meet customers where they are, when they need you.
When your support team lacks context, your customers suffer. They feel unseen and undervalued as they reach out through different channels and talk to reps who can’t connect the dots.
Put the customer first and deliver service that feels authentic with omni-channel messaging in Service Hub. Resolve issues with ease across email, chat, and Facebook Messenger. Enable your team to seamlessly move between those channels, meeting your customer where they are.