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Payments

Transform your customers' buying experience with natively built CRM-powered payments.

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  • This feature is in beta and only available in the U.S. premium editions of HubSpot, with advanced functionality in Sales Hub for quotes.
    • Confidently deliver a delightful and connected buyer experience from directly inside your CRM.
    • Digitize payments, accelerate revenue growth, and empower your teams with secure, shareable one-time and recurring payment links, and native integration with quotes.
  1. Streamline B2B buying with CRM-powered payments.

    The typical B2B buying experience happens across multiple disconnected tools, leading to frustration, wasted time, and missed opportunities.

    Payments brings the buying journey inside your CRM platform, combining your commerce data with your customer data. This powerful combination creates a delightful purchase process for both your customers and your internal teams.

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  1. Unlock new revenue streams with more ways to collect payment.

    Your customers are seeking an ecommerce experience in a B2B world. Delight your customers by offering a streamlined payment process allowing them to pay using their preferred payment method. With payments, customers can buy and pay directly from your website, an email, or even a chat session. More ways to collect revenue means more opportunities to grow it.
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  2. Get paid faster with digital payments.

    Collecting and reconciling paper checks is slow and imprecise, and often tightens your cash flow. Collect payment upfront when your customer accepts your quote, rather than waiting for 30 days or more to receive a paper check in the mail. With payments, you can focus on growing your revenue instead of collecting it.
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  3. Give front office teams a 360-degree view of the customer.

    Supporting customers is easier when you have the right information. Give sales, marketing, and service teams the context they need instantly, including recent purchases and payment activity. Save them time by using this same complete view to trigger automatic workflows when your customer pays, freeing up your customer-facing teams from manual busywork--all from the same CRM platform they know and love.
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Have questions? Give us a call and we'll walk you through it.

+1 888-425-0873
  • We've been astounded by the ease-of-setup of HubSpot's payments functionality. The ability to create custom products, streamline, and embed the payment experience into landing pages has been amazing. We're seeing over a 16% visit-to-payment conversion rate on our payment landing page flow—yes, you can track that, too.

    Remington Begg

    Chief Remarkable Officer

    Impulse Creative

  • “HubSpot payments has made it incredibly easy for us to have clarity across all departments. We are able to properly segment and manage our customers based on their digital purchases without relying on integrations or needing to double check other systems.”

    Maya Voss

    Chief Marketing Officer

    The Black Swan Group

Frequently Asked Questions

  • U.S.-based Starter+ customers have access to use payments, and we are hard at work to expand globally.

  • Setting up your HubSpot payments account is fast and easy. Simply log in to your HubSpot account and navigate to Settings > Payments. You will be guided through the signup process, which only takes a few minutes. Once the signup process is complete, HubSpot will notify you when your account is active--generally within 1-2 business days. In some cases, a member of our underwriting team may contact you to request additional information before activating your account.

    Please note that the user enrolling your company in HubSpot payments must have super admin permissions.

  • With payments, there are no monthly fees, minimums, or commitments. Our beta pricing is as follows: for ACH transactions, transactions are free with a low transaction fee applying to monthly ACH volume over $50,000. For card transactions, a 2.9% fee is applied.

  • When adding a new product (or editing an existing product) in your product library, select the desired billing frequency for the product. Then create a payment link/quote for that product. When your customer agrees to your terms and completes the first payment on a payment link/quote, HubSpot payments will create a subscription object to track the scheduled payments and will automatically process subsequent payments from the customer. To learn more, visit this knowledge base article.

  • Yes, you can accept card payments denominated in U.S. dollars from buyers outside the U.S. We support global and regional card brands, including Visa, Mastercard, American Express, Discover, Diners, and Japan Card Bureau (JCB).

  • HubSpot payments uses multiple layers of security to protect sensitive payment information. Your buyer’s payment credentials are encrypted and tokenized to help ensure that unauthorized parties do not gain access to sensitive payment information. 

  • This feature is currently in beta for a select group of U.S. customers.