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WordPress Live Chat

Take your customer service to the next level with HubSpot Live Chat, available in the HubSpot WordPress plugin.

WordPress Live Chat in the HubSpot WordPress plugin
  • HubSpot’s WordPress plugin is free to use. If you’re looking for more advanced features to help automate and scale your business operations, HubSpot also offers premium plans with Starter, Professional, and Enterprise editions of Marketing Hub.
    • Add live chat to your WordPress website pages in minutes.
    • Respond to chat messages from a dedicated inbox.
    • Get forms, analytics, CRM, and email marketing from the same all-in-one WordPress plugin.
  1. One WordPress Plugin for All Your Marketing

    Our HubSpot WordPress plugin helps you handle everything you could ask for. Instead of using one plugin for chatbots, another for email, and a third for your CRM, try one WordPress plugin that handles all of them and more. 

    In addition to live chat, HubSpot offers chatbots and automation that work to reduce the workload on your staff and speed up customer service. Answer common questions automatically, qualify leads, and route visitors to the right person to help them with one tool.

  1. Connect With Customers Anywhere, Anytime

    Instead of waiting for an email, establish a real-time connection with customers on your website. Add live chat to route customers to the right department, ensuring users access the help they need.

    Even if you’re on the go, you can use the HubSpot app to access live chat from your mobile device. You can also set office hours to let customers know if you’ll be replying right away or get back to them in a few hours.
    HubSpot live chat module setup screen
  2. Add Live Chat to WordPress Pages That Set You Apart

    Build a live chat widget that’s on-brand. Customize the colors, messaging, and on-page location of your live chat. HubSpot also makes it so you can integrate your chat with hundreds of other tools and plugins.
    Live chat module on website page
  3. Keep Everyone in the Loop

    HubSpot’s live chat integrates seamlessly with the HubSpot CRM, and all of the chat records are saved to a dedicated inbox. Everyone on your team can see who a customer has interacted with previously and find the information they are looking for.

    You can check on conversations that happened a minute ago or a month earlier. HubSpot will show everything in one convenient dashboard, so your team can check previous purchases, interactions, and make sure everything is up to date.
    Respond to live chat conversations from Slack

Have questions? Give us a call and we'll walk you through it.

+1 857-829-5060