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Free AI Chatbot Builder

Qualify leads, book meetings, provide customer support, and scale your one-to-one conversations — all with AI-powered chatbots.

Get started free

No credit card required.

  • Create AI chatbots in minutes

  • Utilize AI to support your customers 24 hours a day, seven days a week

  • Qualify leads, book meetings, and trigger email campaigns after chatbot interactions

  1. Connect with and support website visitors at scale using conversational AI.

    Customer and prospect expectations have never been higher. Now, you can provide a GPT-powered chat experience right on your website.

    HubSpot’s AI chatbot can qualify leads, book meetings, surface answers to common customer questions from your knowledge base, and more — so your marketing, sales, and customer service teams have more time to focus on the conversations that demand the most attention.

  1. Easily create and customize chatbots.

    HubSpot’s templates and intuitive chatbot builder make it easy to get started, no coding skills required. Choose a template based on your bot’s goal. Then, use the visual editor to customize the conversation to match your brand, and add your own unique questions and copy.
  2. Help your website visitors self-serve 24/7.

    Watch as your bot generates leads, routes conversations to the right reps, books meetings with Sales, triages tickets, and closes conversations automatically. Self-service has never been more seamless. Your bot will automatically respond to questions, and if it isn’t confident, it will transfer the conversation to someone on your team.
  3. Launch your AI chatbot with confidence.

    Configure your AI chatbot to only use the content you select as its information database. With one click, your chatbot can use your entire knowledge base or public website URL to handle the bulk of your customer questions. Then, it can hand the conversation over to a live agent for deeper questions. You can also automate tasks such as creating support tickets, adding users to lists and workflows, and more.

Have questions? Give us a call and we'll walk you through it.

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Frequently Asked Questions

  • A chatbot is an artificial intelligence tool that helps prospects or customers find answers to simple questions like store hours or pricing. Historically, chatbots required code to build or customize. A chatbot builder takes out most of the technical knowledge necessary to create a chatbot and empowers everyone to make them. Not only can you build chatbots to live directly on your site, but most chatbot builders also allow you to build chatbots that work on platforms like Facebook Messenger or other social media.

    HubSpot chatbot builder lets you take advantage of all of those features and more. Because it’s powered by HubSpot’s Smart CRM tools, the chatbot builder helps you personalize messages using content directly from your library. Qualify your leads before responding to them, and always send the exact right response using natural-sounding sequences.

  • HubSpot’s chatbot builder is available for free with no credit card required, with additional functionality in premium editions of Marketing Hub, Sales Hub, Service Hub, and Content Hub. See the pricing page for more details.

  • When customers and prospects use your live chat widget to learn more about your product or submit a customer service request, they expect human connection on demand. HubSpot’s chatbot builder is designed to help you provide the experience they expect without having to multiply your headcount. Start by setting up automated, on-brand welcome messages. Then use if/then branches to triage sales questions or service requests to the right team. Lastly, enjoy a two-way connection between your chat widget and your CRM, which allows you to automatically customize chatflows to fit your contact’s information, while enriching your CRM data with every conversation.

  • Popular HubSpot chatbot builder features include:

    • Book meetings and qualify leads automatically directly from within your chatbot window

    • Design chatbot windows that match the theme of your website or product

    • Create natural-seeming chatbot sequences without any coding knowledge required

    • Automatically trigger an email sequence after a conversation with your chatbot has closed

    • Personalize messages using information pulled directly from your CRM

  • The full conversation history between your visitor and the AI chatbot is shared with OpenAI. For example, if your visitor asks, “What services do you offer?”, the text in quotes along with data from one of your content sources will be shared with OpenAI so that an AI response can be generated.

    OpenAI will not use your prompts to train or improve their models. OpenAI will use your prompts for content moderation purposes and will delete those prompts after 30 days. You can learn more about how OpenAI uses your prompts by reviewing OpenAI's API Data Usage Policy.

  • Chatbot builder software can help you:

    • Automate repetitive tasks, such as asking intake questions and routing inquiries to the right team
    • Streamline customer service
    • Capture and nurture leads
    • Save time and money by automating your service team’s most repetitive 
  • Getting started with the chatbot builder is quick. You can have your team set up with access within minutes. After that, creating the chatbot sequences and designing the theme of your chatbot box is easy with our straightforward editors. No engineering or design time required.