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VoIP Software

Call prospects through VoIP from inside HubSpot. Record and auto-log the conversation on the contact record for future reference.

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  • Spend less time calling and more time connecting

  • Automatically make and log calls directly on CRM records

  • Allow your whole team to listen to customer conversations

Create a better calling experience with VoIP.

Call your customers and prospects directly from the HubSpot customer platform with HubSpot's VoIP software. Get crystal-clear call quality and take advantage of features like call logging and analytics.

Recorded calls are automatically logged on contact records in HubSpot's AI-powered Smart CRM, so your team will always have the context they need to provide the best experience for your customers.



  1. Have a full view of your customers' history.

    Make sure your customers never have to repeat themselves to multiple reps again. HubSpot's VoIP software allows you to call contacts directly from their contact record in your HubSpot Smart CRM, so you always have the full picture of their needs, activity, and past interactions with your company.

  2. Save important call logs and notes in your CRM.

    Automatically capture and store call details in your HubSpot Smart CRM. Save time on manual logging and record maintenance so you can focus your efforts on building relationships instead.

  3. Prioritize sales calls with data from your CRM.

    Use engagement and contact property data from your HubSpot Smart CRM to prioritize your most important calls and set up a daily calling queue.

  4. Have a full view of your customers' history.

    Make sure your customers never have to repeat themselves to multiple reps again. HubSpot's VoIP software allows you to call contacts directly from their contact record in your HubSpot Smart CRM, so you always have the full picture of their needs, activity, and past interactions with your company.

Have questions? Give us a call and we'll walk you through it.

+1 857-829-5060

Frequently Asked Questions

VoIP stands for Voice over Internet Protocol. It is a technology that allows you to make calls over an internet connection rather than through a traditional phone service provider.

HubSpot’s VoIP feature is available in the Starter, Professional, or Enterprise editions of Sales Hub and Service Hub. You can see pricing details for Sales Hub here and for Service Hub here.

HubSpot offers many integrations with third-party VoIP software, including Aircall, RingCentral, CallRail, and more. Check HubSpot’s App Marketplace to learn more.

Popular VoIP features include:

  • Call log management

  • Call recording

  • Reporting call metrics

The number of minutes available depends on which tiered HubSpot edition you’re using. 

  • Starter: 500 minutes of calling per account per month

  • Professional: 3,000 minutes of calling per account per month

  • Enterprise: 12,000 minutes of calling per account per month

Read more about the tiers and plans here.